Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Enterprise Account Executive

Company: Webflow

Location: USA

Posted Dec 10, 2024

Webflow is a Website Experience Platform that empowers marketing teams to visually build, manage, and optimize stunning websites with AI-driven personalization. They are looking for an Enterprise Account Executive to help grow their presence upmarket and build relationships with both potential and existing customers. The role offers a cash compensation range, benefits, and wellness stipends. The ideal candidate should have 5+ years of quota carrying experience, cross-functional experience, and a growth mindset.

Senior Product Data Scientist

Company: MyFitnessPal

Location: USA

Posted Dec 10, 2024

MyFitnessPal is seeking a Senior Product Data Scientist to drive product improvements, analyze user behavior, and enhance user retention. The role involves performing large-scale hypothesis testing, statistical analysis, and applying data science to real-world problems. The successful candidate will have a strong background in machine learning, statistics, and data analysis, as well as excellent communication skills.

Business Development Executive

Company: StackAdapt

Location: USA

Posted Dec 10, 2024

StackAdapt is a remote-first company seeking a Hub of Innovation, Imagination, and Creativity for an Agency Business Development role. The ideal candidate will have a proven track record of closing new agency business, strong commercial abilities, and a history of autonomously closing high-value business. The role involves prospecting, pitching, and closing while collaborating with other functions of the business. The company offers a comprehensive mental health care platform, full benefits from day one, work-from-home reimbursements, and an awesome parental leave policy.

Senior Software Engineer, Simulation & Test

Company: Cruise

Location: USA

Posted Dec 10, 2024

Cruise is a self-driving service aiming to revolutionize autonomous vehicle testing and evaluation in simulation. They are looking for a software engineer to build automated tools and pipelines for simulation test creation, maintenance, and execution. The role requires strong programming skills in Python and experience with C++, SQL, BigQuery GCP, and verification and validation of complex and safety-critical systems.

Senior Programmatic Account Manager

Company: StackAdapt

Location: USA

Posted Dec 10, 2024

StackAdapt is a remote-first company offering a self-serve advertising platform with multichannel solutions. The role involves client relationship management, campaign management, and optimization. The company values diversity, inclusion, and work-life balance, offering a competitive salary, benefits, and professional development opportunities.

Data Engineer

Company: Olo

Location: USA

Posted Dec 10, 2024

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry. They are looking for a collaborative and driven Data Engineer to build and maintain cutting-edge data pipelines. The role involves designing and building scalable data pipelines, working with complex datasets, and developing guest-centric metrics dashboards. The company offers great benefits and is remote-friendly.

Licensed Claims Team Lead

Company: Cover Genius

Location: USA

Posted Dec 10, 2024

Cover Genius is a Series E insurtech that protects global customers of the world's largest digital companies. They are recognized for their award-winning insurance distribution platform, diverse team, and commitment to social entrepreneurship. The Claims Team Lead role involves managing and mentoring the claims team, ensuring efficient claims handling, and providing an excellent customer experience. The company offers flexible PTO, employee stock options, and social initiatives. The salary range is between $49,000 and $77,000.

Senior C# Back-End Developer

Company: Revive Media

Location: USA

Posted Dec 10, 2024

Join Revive Media to help advertisers across the country scale their localized ads. The business is transforming from a services agency to a product-led business with a new native platform. The Senior BackEnd Developer will design, develop, and maintain robust and high-performing backend systems. The role requires collaboration with product management, frontend development teams, and the principal architect. The company is a remote-first culture with a focus on asynchronous communication and documentation.

Partner Success Manager

Company: Bestow

Location: USA

Posted Dec 10, 2024

Bestow is a leading insurance technology platform serving some of the world's largest and most innovative life insurers. They are on a mission to increase financial stability for everyone. Bestow offers a remote, contiguous 48-only hybrid workplace, meaningful benefits, substantial growth opportunities, and equity. The role of Partner Success Manager involves driving end-to-end implementation of new feature deliveries, driving post-sales partner success, supporting proposals, and serving as the key relationship manager with partners.

Product Marketing Manager

Company: Modernhealth

Location: USA

Posted Dec 09, 2024

Modern Health is a mental health benefits platform for employers that offers employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, financial, and physical wellbeing needs. The company has raised over $170 million in less than two years and is the fastest female-founded company in the US to reach Unicorn status. The company culture is centered around high empathy and accountability, with a focus on making mental health a strength and priority for all. They are looking for an experienced Product Marketing Manager to drive the success of their products and collaborate with various departments to communicate their value proposition to customers and stakeholders.

General Manager - ProcurementWorks

Company: Tonkean

Location: USA

Posted Dec 10, 2024

Tonkean is a revolutionary process experience platform that enables businesses to create intelligent, personalized automations integrating with any app or system. It democratizes access to innovative technologies, automates low-value tasks, and creates inbox solutions that analyze, prioritize, and route unstructured requests. Tonkean meets employees where they are, eliminating the need for change management and being 100% no-code. The General Manager for ProcurementWorks role involves driving product development, delivery, and implementation, ensuring a seamless experience for enterprise procurement teams.

AI Data Leader

Company: 1848 Ventures

Location: USA

Posted Dec 09, 2024

The text is about 1848 Ventures, a venture studio focused on B2B SaaS startups powered by data and AI. They aim to transform the SMB market in industries like construction, real estate, hospitality, retail, and restaurants. The company is looking for a thought leader in AI to spearhead the AI and data strategy, ensuring alignment with their strategic vision and operational goals.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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