Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Senior Product Manager

Company: Simplepractice55

Location: USA

Posted Dec 08, 2024

SimplePractice is seeking a Senior Product Manager to lead the Payments space, aiming to create a seamless payments experience for behavioral healthcare clients and build tools for clinicians to run profitable practices. The role involves defining the payments roadmap, partnering with payment service providers, testing and rolling out new functionality, gaining buy-in from diverse teams, and applying a combination of research and product intuition to identify opportunities for product enhancements and growth.

Director Customer Support

Company: HappyCo

Location: USA

Posted Dec 08, 2024

HappyCo is a company that values growth and offers a flexible, supportive culture. They are looking for an experienced Director of Customer Support to join their team. The role involves defining and implementing a customer support strategy, setting objectives and KPIs, and ensuring team performance meets industry standards. The company also emphasizes a customer-centric culture, high collaboration, and continuous improvement.

Account Executive - New Business

Company: Measured

Location: USA

Posted Dec 09, 2024

Measured is a company that aims to help customers make the most of their marketing dollars by providing incrementality measurement and optimization services. They value curiosity, integrity, customer obsession, and employee belonging. They promote diversity and inclusivity, provide equal employment opportunities, and are looking for a strategic Account Executive to join their Growth team.

Sales Executive

Company: QuinStreet

Location: USA

Posted Dec 09, 2024

The job posting is for a result-driven Sales Executive seeking a growth-oriented company. The role requires a seasoned rep with a sense of urgency, strong prospecting skills, and the ability to add value to prospects. The expected salary range is $60,000 - $70,000 annually, with potential performance bonuses, commission, and equity. The position is eligible for standard employee benefits.

Insurance Staff Accountant

Company: Outdoorsy

Location: USA

Posted Dec 08, 2024

Outdoorsy is a global RV rental and outdoor experiences marketplace that has grown to over $1B in total transactions. They are passionate about their customers, collaborative consumption community, and entrepreneurship. They have been recognized by Forbes as one of the best startup employers in 2020 and 2021. They are looking for a detail-oriented Insurance Staff Accountant to join their team.

Data Migrations Analyst

Company: Litify

Location: USA

Posted Dec 08, 2024

Litify is a leading legal technology platform that empowers law firms and legal departments to achieve consistent success by standardizing, measuring, and improving their legal operations. Backed by Bessemer Venture Partners, Litify is recognized as one of Inc 5000 and Deloitte Technology Fast 500s fastest-growing private companies in America. They are looking for a Data Migrations Analyst to join their Professional Services team to help facilitate the migration of data from legacy systems to Litify.

Vice President of Learning Solutions Sales

Company: Infopro Learning

Location: USA

Posted Dec 08, 2024

The job posting is for a VP of Learning Solutions Sales at Infopro Learning. The role involves driving business growth, engaging senior executives, and collaborating on solutions. The candidate should have 9+ years of sales experience and a proven track record of excellence. The role requires exceptional analytical thinking, active listening, and communication skills. The company offers a supportive collaborative team, opportunity to work with global industry leaders, and a flexible remote work environment.

Project Finance Manager

Company: Goodleap

Location: USA

Posted Dec 08, 2024

GoodLeap is a technology company that provides sustainable solutions such as solar panels, batteries, and energy-efficient HVAC systems. They have helped over 1 million homeowners and support their nonprofit GivePower. The Project Finance Manager role involves managing financing projects, supporting existing investors, and collaborating with internal and external counsel.

Global Head of Brand Marketing and Creative Campaigns

Company: Dropbox

Location: USA

Posted Dec 08, 2024

The role of Global Head of Brand Marketing and Creative involves leading efforts to grow, implement, and manage the brand strategy and positioning worldwide. The ideal candidate should have a solid understanding of the B2B SaaS landscape, extensive marketing experience, and a passion for building brands that resonate with customers. The role requires developing and executing the company's global brand strategy, leading and managing a high-performing team, managing the creative process, and working collaboratively with various teams to integrate with go-to-market strategies.

Global Account Manager

Company: MinIO

Location: USA

Posted Dec 08, 2024

MinIO is seeking an experienced Global Account Manager to serve as a leader in expanding their business within key Strategic Accounts in the US and Europe. The role requires large enterprise software sales expertise, existing account growth expertise, and experience with cloud-native technologies. The successful candidate will work with existing and new MinIO customers, develop and manage opportunities, and collaborate with internal experts to transform customer challenges into innovative solutions.

Cloud Systems Engineer

Company: TherapyNotes.com

Location: USA

Posted Dec 08, 2024

TherapyNotes is seeking a Cloud Systems Engineer to join their team of cloud-first technology enthusiasts. The candidate should have a keen eye for detail and a curious mind to challenge the status quo. Responsibilities include automating infrastructure using Terraform and Ansible, supporting and improving the engineering platform and Continuous Integration/Continuous Deployment pipeline, discovering and architecting automated solutions, providing technical guidance, and ensuring service delivery adheres to security and operating policies.

Sr. UX Designer II

Company: MetroStar Systems

Location: USA

Posted Dec 08, 2024

The text describes a job opportunity for a Sr UX Designer II at MetroStar Systems. The role involves supporting the configuration and ingestion of data repositories, overseeing visualization of dashboards, and ensuring data-driven decision making. The company values its people, diversity, and inclusion. They offer a generous benefits package, professional growth, and time off. The job requires active TopSecret clearance, a bachelor's or master's degree, and experience in usability testing, creating information design concepts, and making presentations to end-users.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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