Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Account Executive - Large Enterprise (Healthcare)

Company: Sprout Social

Location: USA

Posted Dec 08, 2024

Sprout Social is looking for a highly driven and tech-savvy Account Executive with strong business acumen to join their expanding Large Enterprise sales team. The ideal candidate has experience selling to large enterprise organizations, a proven track record of success, and experience selling to the Healthcare industry. The role offers a competitive on-target earnings (OTE) of $25,000,000 annually, as well as benefits such as insurance, flexible paid time off, high-quality equipment, wellness initiatives, ongoing education and development opportunities, and a growing corporate social responsibility program. The role requires travel to meet with high-potential prospects and critical customers.

Managed Services Compliance Analyst

Company: COMPLY

Location: USA

Posted Dec 08, 2024

COMPLY is a high-growth organization offering technology consulting and education to help clients navigate the regulatory environment. They serve over 7000 clients globally and have a team of 350+ professionals in the US alone. The company offers comprehensive benefits, unlimited PTO, and remote work flexibility. They are seeking a Managed Services Compliance Analyst to provide assistance on various compliance and regulatory matters for financial services firm customers.

Product Marketing Enablement & Content Manager

Company: Appen

Location: USA

Posted Dec 08, 2024

Appen is seeking a Product Marketing Enablement and Content Manager to ensure internal crowd and delivery teams have the necessary knowledge, tools, and resources to deliver exceptional results. The ideal candidate will excel in content creation, management, enabling teams, release communication, training, and technical documentation.

Customer Success Manager - Advertising (Search)

Company: CommerceIQ

Location: USA

Posted Dec 08, 2024

The Role is seeking a Customer Success Manager with expertise in eCommerce advertising to manage and execute advertising campaigns for enterprise clients. The role is result-driven, requiring strong analytical skills and a proactive approach to campaign management. The candidate should have a Bachelor's degree, 5+ years of professional work experience, and experience in running media and advertising engagement with customers in a consulting agency role. The typical base pay range for this role is USD $97,000 - $160,000 per year.

Sales Desk Manager

Company: Praetorian

Location: USA

Posted Dec 08, 2024

Praetorian is seeking a Sales Desk Manager to optimize and streamline deal processes, enabling efficient and profitable deal execution, accelerating deal velocity, and maintaining consistency with overall business objectives. The role involves deal governance and strategy, cross-functional collaboration, pricing and discounting management, policy and compliance oversight, and procurement and risk mitigation. Required qualifications include a bachelor's degree in Finance Business Administration or a related field, 4+ years of experience in a similar role, and a deep understanding of complex deal structures, pricing strategies, and contract negotiations. The position offers a highly competitive salary, an Employee Stock Option Plan, an annual budget for training and certifications, top-tier medical plans, and 401K matching. Praetorian is committed to an inclusive and diverse workforce and does not discriminate based on various protected statuses.

Highspot Administrator

Company: Workiva

Location: USA

Posted Dec 08, 2024

Workiva is seeking a Highspot Administrator with experience in sales-focused SaaS productivity tools. The ideal candidate will become the primary administrator for their sales content and training tool, Highspot, and work collaboratively with stakeholders to optimize and customize the platform. They will also be responsible for analyzing data, training the sales team, and ensuring alignment with sales strategies and goals.

Senior Director - Thought Leader Liaisons

Company: Vera Therapeutics

Location: USA

Posted Dec 08, 2024

The text describes a job posting for a Senior Director Thought Leader Liaison at Vera Therapeutics. The role involves building and managing a speaker bureau, developing and executing comprehensive Congress plans, and gathering commercial insights. The ideal candidate should have a BSBA degree, MBA, or an advanced science degree, and at least 12 years of diverse commercial experience. The company is looking for someone with experience in high-value biologics, gene therapies, or specialty drugs, with a preference for Nephrology expertise. The successful candidate will be eligible for an annual performance incentive bonus, new hire equity, and ongoing performance-based equity. Vera Therapeutics is an equal opportunity employer.

Senior Backend Engineer - Access Control

Company: Webflow

Location: USA

Posted Dec 08, 2024

Webflow is a Website Experience Platform that empowers marketing teams to visually build, manage, and optimize stunning websites with AI-driven personalization. They are looking for a Senior Backend Engineer to build and maintain the Roles and Permissions framework and features for customer access control. The role is remote, first-time friendly, and offers competitive compensation, benefits, and wellness programs.

Senior Customer Success Manager - (Sustainability)

Company: Workiva

Location: USA

Posted Dec 08, 2024

Workiva Senior Customer Success Managers are vital members of the customer-facing team, serving as the primary contact to manage the entire customer lifecycle, emphasizing business outcomes, identifying growth opportunities, and ensuring value realization in high-value named accounts. Their mission is to maximize customers' return on investment (ROI) in the Workiva Platform, building strong relationships with key stakeholders, and serving as a strategic advisor. They will drive widespread adoption through effective onboarding, training, and support.

Product Onboarding Specialist

Company: Tempo Software

Location: USA

Posted Dec 08, 2024

Tempo is a company that helps teams build better together. They offer top-selling Atlassian Marketplace apps, supporting over 29,000 customers, including many Fortune 500 companies. Their solutions help customers orchestrate creation and delivery, and they have been named Top Atlassian Vendor in 2020 and 2021. They offer a range of products from timetracking to strategic roadmapping, and have expanded their SPM suite to include LiquidPlanners and Old Street Solutions. They are looking for an experienced Product Onboarding Specialist to join their team.

Activation Manager

Company: Vonage

Location: USA

Posted Dec 08, 2024

The role of an Activation Manager at Vonage involves building customer relationships, aligning resources with customer activation goals, and developing customer-focused solutions. The manager engages with new customers, performs basic data collection, identifies customer blockers, and serves as a liaison for revenue activation. They must meet annual revenue goals, document customer responses, and work with internal teams to improve processes. The role requires a Bachelor's degree, prior experience, strong interpersonal skills, and analytical skills. Benefits include medical coverage, HSA, income protection, maternity leave, 401k contributions, unlimited discretionary time off, paid volunteer days, tuition reimbursement, a voluntary legal plan, OPEP, and discounted insurance. The role is open to remote candidates in the USA with legal authorization to work.

Growth Marketer - Creators

Company: ElevenLabs

Location: USA

Posted Dec 08, 2024

ElevenLabs is a global team of passionate individuals united by curiosity and a shared goal to be the first choice for AI audio solutions. They are hiring a product growth marketer to play a key role in launching and growing their products, working closely with engineering to define key personas, positioning, and messaging for new products and features. The role requires strong copywriting skills and expertise in one channel, as well as the ability to run the launch of a product or feature from start to finish.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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