Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Senior Inside Sales Representative – Industrial Adhesives & Tapes

Company: 3M

Location: USA

Posted Dec 02, 2024

The job description is for a Senior Inside Sales Representative at 3M Industrial Adhesives and Tapes Division. The role involves establishing and maintaining customer relationships, driving sales growth, and coaching the inside sales team. The job requires a bachelor's degree or higher, three or more years of inside sales or customer operations experience, and proficiency in Salesforce and Power BI.

Strategic Services Account Lead

Company: Soci Inc

Location: USA

Posted Dec 02, 2024

The Strategic Services Account Lead role is responsible for developing and executing strategic Assist initiatives for key Professional Services customers, ensuring successful project execution, and driving customer growth and satisfaction.

Digital Designer

Company: Fortreum

Location: USA

Posted Dec 02, 2024

Fortreum is a trusted leader in cloud and cybersecurity services, seeking a creative and strategic Digital Designer to drive the development and implementation of innovative designs, web, and video graphics that enhance their presence in the cloud security and compliance marketplace.

Solutions Architect

Company: SpryPoint

Location: USA

Posted Dec 02, 2024

SpryPoint is a leading provider of cloud-based solutions for the utility sector, helping utilities across North America transform their operations with cutting-edge software. They are looking for an experienced Solution Architect to join their team and help them exceed customer expectations.

Associate Country Manager

Company: JustAnswer

Location: USA

Posted Dec 02, 2024

The job description is for a Country Manager in France, responsible for overseeing business operations, developing strategies, and executing marketing initiatives. The role requires a native French speaker or C2 level proficiency, experience in product management, marketing, or analytics, and strong analytical and organizational skills.

Payroll Analyst

Company: Docker

Location: USA

Posted Dec 02, 2024

The job posting is for a Payroll Analyst position at Docker, a remote-first company. The role involves processing payroll, ensuring timely and accurate processing, and working with HR and other departments. The company offers a range of benefits, including flexible work arrangements, paid parental leave, and equity.

Senior Data Analyst, Experimentation & Growth

Company: Myollie

Location: USA

Posted Dec 01, 2024

Ollie is a company that makes human-grade pet food and is looking for a Sr Data Analyst to join their team. The company is passionate about improving the lives of pets and their parents and is committed to building a team that represents a variety of backgrounds and perspectives.

Product Manager, CX

Company: Oura

Location: USA

Posted Dec 01, 2024

Oura is a growth company that empowers people to take a proactive role in their health by building a non-invasive wearable that provides simplified data insights. They are looking for an experienced Product Manager CX to join their team in the US and help build and optimize their customer support tooling and processes.

Public Safety Project Manager

Company: Mark43

Location: USA

Posted Dec 02, 2024

Mark43 is hiring a Project Manager to join their team. The role involves assisting in the deployment of their software across public safety agencies, managing project plans, and working with cross-functional teams.

Customer Success Manager

Company: Hypr

Location: USA

Posted Dec 01, 2024

HYPR is a company that helps organizations create trust in the identity lifecycle by providing authentication security solutions. They are seeking a Customer Success Manager to join their growing team and help customers achieve success with their products.

Senior Manager of Professional Services

Company: Ottimate

Location: USA

Posted Dec 01, 2024

Ottimate is a company that values growth, customer focus, innovation, accountability, and communication. They are looking for a Senior Manager of Professional Services to lead their Professional Services team, focusing on customer satisfaction and efficient project delivery.

Inside Account Representative

Company: Copy.ai

Location: USA

Posted Dec 02, 2024

The company Copyai is looking for an Inside Account Rep to generate qualified pipeline and engage with potential enterprise customers. The role requires experience in sales development, strong communication skills, and a proactive attitude. The company offers a competitive salary, stock options, and a remote work environment.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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