Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Head of Marketing

Company: Paula's Choice Skincare

Location: USA

Posted Dec 02, 2024

The job posting is for a Head of Marketing for North America at Paulas Choice, requiring strong leadership, campaign development, and retail marketing experience. The role involves driving marketing communications strategy, ensuring brand identity, and implementing campaigns across channels.

Manager of Institutional Giving

Company: Code.org

Location: USA

Posted Dec 02, 2024

The job posting is for a Manager of Institutional Giving at Codeorg, responsible for driving contributed revenue through grant proposals, reports, and sponsorship requests. The role involves establishing and maintaining partnerships with grant funders and corporate foundation partners, and identifying new prospects to secure new revenue.

Staff Applied AI Engineer

Company: Lumos

Location: USA

Posted Dec 02, 2024

Lumos is hiring an Applied AI Engineer Tech Lead to develop AI models for access management. The role involves designing and deploying AI agents, collaborating with cross-functional teams, and prioritizing timetovalue. The company values proven track records, proficiency in AI infrastructure, and strong programming skills.

Principal Java Engineer (GCP)

Company: Rackspace

Location: USA

Posted Dec 02, 2024

Rackspace Technology is hiring a Principal Backend Java Engineer to work on large-scale distributed systems, developing infrastructure and solving technical challenges. The role requires a strong background in Java, algorithms, and data structures, with experience in GCP and DevOps.

Lead Project Manager

Company: Brightspeed

Location: USA

Posted Dec 02, 2024

Brightspeed is a company that provides fast and reliable internet connections and aims to accelerate the upgrade of copper to fiber optic technologies. They are looking for a Lead Project Manager to join their team and help them shape the future.

Enterprise Account Executive

Company: EngFlow

Location: USA

Posted Dec 02, 2024

EngFlow is a SaaS company that is redefining how companies build software and ship well-tested products. They are looking for valuedriven technical sales champions who are passionate about exceeding expectations and solving real problems for customers.

Director of Customer Operations and Collections

Company: InDebted

Location: USA

Posted Dec 02, 2024

InDebted is a company that provides products and solutions to support overdue consumers through debt. They are seeking a Director of Customer Operations and Collections to lead their customer-facing operations in North America and ensure exceptional performance.

Head of DTC

Company: Paula's Choice Skincare

Location: USA

Posted Dec 02, 2024

The job posting is for a Vice President of Direct-to-Consumer (DTC) at Paulas Choice, responsible for leading the strategic vision, customer experience, and revenue responsibilities for the company's digital experiences in North America and Australia. The role requires a problem solver with a customer-first approach, experience in DTC, and leadership skills.

Senior Messaging and Compliance Manager

Company: CareMessage

Location: USA

Posted Dec 02, 2024

CareMessage is a technology nonprofit building a patient engagement platform to improve health equity. The company is looking for a Senior Messaging and Compliance Manager to advise and oversee compliance. The role requires expertise in messaging regulations, including 10DLC and TCPA, and their intersection with healthcare and privacy.

Liability Claims Representative

Company: Sedgwick

Location: USA

Posted Dec 02, 2024

Sedgwick is a global industry leader offering a career with a culture of caring, flexibility, and opportunities for growth and development. The company is looking for driven individuals to join their team as a Liability Claims Representative, with a focus on analyzing and processing claims, negotiating settlements, and communicating with clients.

Sr. Product Manager - Growth

Company: Rula

Location: USA

Posted Dec 02, 2024

The company is dedicated to making mental healthcare accessible and stigmatized-free. They are looking for a Growth Product Manager to own technology opportunities that enable Rula to grow and make a positive impact on the lives of those struggling with mental health issues.

Senior Solutions Consultant

Company: SuccessKPI Inc.

Location: USA

Posted Dec 02, 2024

SuccessKPI is looking for a motivated and customer-focused Solutions Consultant to join their team. The role involves running discovery workshops, partnering with sales teams, and creating customized demos. The company offers a diverse and dynamic culture, career development opportunities, and a fast-growth global company in the rapidly growing analytics space.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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