Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Senior Machine Learning Applied Scientist (Reinforcement Learning)

Company: OfferFit

Location: USA

Posted Nov 28, 2024

OfferFit is looking for an RL researcher or practitioner to work on improving sample efficiency, test credit assignment, and attribution algorithms. The role involves working closely with the CTO and Engineering team to develop and apply advanced diagnostic tools, conduct research on state-of-the-art RL techniques, and implement better monitoring and observability tooling.

Client Success Manager - Enterprise

Company: Bazaarvoice

Location: USA

Posted Nov 28, 2024

The Client Success Manager Senior CSM Enterprise role is a critical client-facing position responsible for driving adoption, increasing satisfaction, and identifying opportunities for expansion. The role involves advising clients on strategies to maximize the value of their Bazaarvoice products and solutions, delivering quarterly business reviews, and managing client lifecycle.

Sales

Company: WorkOS

Location: USA

Posted Nov 28, 2024

WorkOS is a developer platform that helps make apps enterprise-ready. The company is looking for a sales professional to manage and expand commercial and emerging enterprise relationships.

Client Success Manager

Company: StackAdapt

Location: USA

Posted Nov 28, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. They are looking for an exceptional Client Success Manager to build an internal Platform Support Centre. The role involves providing top-notch client support, analyzing data, and providing insights. The company offers a competitive salary, commission structure, and a comprehensive mental health care platform.

Visual/UI Designer

Company: Maker Sights

Location: USA

Posted Nov 28, 2024

The job posting is for a VisualUI Designer at MakerSights, a company that provides product and assortment insights to apparel, footwear, and accessory brands. The role requires a passion for user-centered design, strong visual eye, and ability to translate complex data into clear designs. The job involves working closely with the product marketing and insights teams to create functional, beautiful, and user-centric designs.

Performance Marketing Manager

Company: Miaplaza

Location: USA

Posted Nov 28, 2024

Miaplaza is a company that provides online learning solutions for K-12 education. They are hiring a Performance Marketing Manager to drive their digital marketing initiatives and are offering a competitive salary range of $2995-$4770 per hour.

Data Scientist

Company: Render

Location: USA

Posted Nov 28, 2024

Render is a cloud platform that offers a powerful and easy-to-use solution for hosting online applications. The company is looking for a Data Science team member to shape product strategy and guide investment decisions. The role requires experience in data analysis, collaboration, and communication.

Talent Acquisition Specialist

Company: NeuraFlash

Location: USA

Posted Nov 28, 2024

NeuraFlash is a leading AI and consulting partner that helps customers transform their contact centers with AI-powered experiences. The company is seeking a Talent Acquisition Specialist to join its team and is committed to nurturing positive working relationships and driving success collectively.

Senior Manager - Lifecycle Marketing

Company: Insurify

Location: USA

Posted Nov 28, 2024

Insurify is a fast-growing MIT FinTech startup that is changing the way people compare and manage insurance. They are looking for a lifecycle marketing specialist to join their team and work on developing new customer journey maps, planning and analyzing marketing campaigns, and managing relationships with external vendors.

Director of Demand Generation

Company: OfferFit

Location: USA

Posted Nov 28, 2024

OfferFit is hiring a Director of Demand Generation to lead a team focused on engaging prospects and driving pipeline growth. The role involves developing and executing strategies, optimizing marketing automation systems, and building a high-performing team.

Account Executive (Mid-Market)

Company: Contentsquare

Location: USA

Posted Nov 28, 2024

Contentsquare is a global leader in experience analytics, seeking team members to help drive growth. The company offers a range of benefits, including career development, mentorship, and competitive compensation.

Strategic Account Representative

Company: OpenEye

Location: USA

Posted Nov 28, 2024

OpenEye is a cloud video platform company that provides solutions for video security, business intelligence, and loss prevention. They are seeking a Strategic Account Representative to join their dynamic sales team.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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