Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Business Development Manager

Company: Real

Location: USA

Posted Nov 26, 2024

One Real is a fast-growing national real estate brokerage that is revolutionizing the homebuying and selling process. They are seeking a Business Development Manager to create and grow relationships with clients, ensuring customer satisfaction and driving collaborative efforts to achieve mutual success.

Manager - Product Security Engineering

Company: GitLab

Location: USA

Posted Nov 26, 2024

The Manager Product Security Engineering will lead a critical team responsible for delivering security capabilities through direct contributions to the GitLab platform. The role combines software engineering leadership with security domain expertise to drive GitLab's vision of being the most secure DevOps platform.

Account Executive

Company: HiHello

Location: USA

Posted Nov 26, 2024

HiHello is a venture-backed company that has created a software platform for digital brand and identity. They are looking to hire additional Account Executives to help them grow and expand their sales team. The company values diversity, kindness, and transparency, and offers a competitive compensation package and flexible working hours.

Software Engineer - Models

Company: Weights & Biases

Location: USA

Posted Nov 26, 2024

The company Weights amp Biases is looking for a Software Engineer to work on their Models team. The team primarily works on features that enhance and centralize the machine learning development workflow for their users. The role involves leading new product initiatives, collaborating with other developers, and focusing on end users and customer feedback.

Lead Platform Enterprise Architect

Company: Rackspace

Location: USA

Posted Nov 26, 2024

The job posting is seeking an experienced Enterprise Solution Architect with a strong background in Infrastructure and a proven ability to navigate and execute complex multicloud strategies for enterprise customers. The role requires a blend of technical expertise, strategic thinking, and hands-on experience leading large-scale transformations in high-impact industries.

Enterprise Account Executive

Company: HiHello

Location: USA

Posted Nov 26, 2024

HiHello is a venture-backed company that has created a software platform for digital brand and identity. They are looking for experienced Enterprise Account Executives to help them expand their presence in the market.

Senior Product Designer I - Content Hub

Company: HubSpot

Location: USA

Posted Nov 26, 2024

The job posting is for a Senior Product Designer position at HubSpot, where you will work with a team of passionate individuals to deliver the best product possible to help a mission-driven organization grow better. The role involves co-owning a significant part of the product, having autonomy to drive its strategy and vision, and mentoring other designers.

Lead Data Scientist - Marketing Mix Modeling

Company: Upwork

Location: USA

Posted Nov 26, 2024

Upwork is a work marketplace that enables companies and talent to work together. As a Lead Data Scientist, you will deliver advanced analytical insights to support marketing efforts and unlock economic opportunities.

Lead Enterprise Engagement Manager

Company: Rackspace

Location: USA

Posted Nov 26, 2024

The job description is for a Lead Enterprise Engagement Manager who will manage projects, develop project plans, and provide guidance to customers. The role requires a bachelor's degree, 2 years of experience, and certifications such as Project Management Professional and Certified Scrum Master.

Senior Healthcare Analytics Analyst

Company: Cohere Health

Location: USA

Posted Nov 26, 2024

Cohere Health is a fast-growing clinical intelligence company that improves lives at scale by promoting patient-specific care options using AI and deep clinical expertise. They are looking for a Senior Healthcare Analytics Analyst to play a key role in conducting analyses that drive strategy and provide insights critical to the development of new clinical intervention strategies and product enhancements.

Process Strategy and Optimization Manager

Company: Airbnb

Location: USA

Posted Nov 26, 2024

The Process and Strategic Optimization Lead role is responsible for driving large-scale cross-functional and cross-platform improvement projects and programs to achieve the strategic goals of the organization. The successful candidate will be an experienced Tools and Process Improvement professional with a strong team player background and excellent communication skills.

Customer Support Technical Representative - Core

Company: 1Password

Location: USA

Posted Nov 26, 2024

The job posting is for a Technical Representative at 1Password, a company that values simplicity, honesty, and a human-centric approach. The role involves troubleshooting Tier 2 issues, working with customers, and contributing to the company's culture of innovation and collaboration.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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