Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Equipment Sales Manager

Company: Johnson Controls

Location: USA

Posted Nov 25, 2024

Johnson Controls is a global leader in smart, healthy, and sustainable buildings, offering a competitive salary, paid vacation, and comprehensive benefits package. The company is looking for a sales leader with 10+ years of industry experience to lead the HVAC Equipment sales business and develop long-term customer relationships.

Growth Associate

Company: Solace

Location: USA

Posted Nov 25, 2024

Solace is a healthcare advocacy marketplace that connects patients and families to experts. As a Growth Associate, you'll develop and execute growth initiatives to drive customer acquisition and retention. Solace is a Series A startup founded in 2022 and backed by Inspired Capital, Craft Ventures, and Torch Capital.

Lead AppDev Enterprise Architect

Company: Rackspace

Location: USA

Posted Nov 25, 2024

Rackspace Technology is seeking an experienced Enterprise Solution Architect to lead customer relationships, design and implement innovative solutions, and provide thought leadership in designing cloud-first solutions.

Commercial Project Manager, Professional Services, Specialty Contractors

Company: Procore Technologies

Location: USA

Posted Nov 25, 2024

Procore is looking for a Project Manager to oversee projects that support specialty contractor clients in maximizing the impact of Procore's technology on their operations. The role requires a consultative mindset, strong project management skills, and the ability to work independently.

Director of Product Marketing

Company: Cyberhaven

Location: USA

Posted Nov 25, 2024

Cyberhaven is a company that is revolutionizing data protection through AI technology. They are looking for a product marketing team member to craft compelling content and develop a PR strategy to elevate their market visibility.

Principal Product Manager

Company: Unanet

Location: USA

Posted Nov 25, 2024

The job posting is for a Principal Product Manager position at Unanet, a company that provides Enterprise Resource Planning (ERP) software. The role involves driving the next iteration of Time and Expense functionality, establishing deliverables, and collaborating with engineering teams. The company values customer focus, driven outcomes, and employee ownership.

Data Analyst

Company: American College of Education

Location: USA

Posted Nov 25, 2024

American College of Education is a leader in professional development through its online programs, committed to delivering high-quality, affordable, and accessible education. The college is dedicated to making a positive impact and inspiring its students to do the same.

Finance Systems Analyst

Company: ActiveCampaign

Location: USA

Posted Nov 25, 2024

ActiveCampaign is seeking a Finance Systems Analyst to manage their finance ERP Workday Adaptive Planning. The role involves optimizing financial systems, enhancing forecasting techniques, and educating finance team members. The company offers a range of benefits, including comprehensive health and wellness benefits, open paid time off, and a generous 401k matching program.

Enterprise Growth Account Executive

Company: Octopus Deploy

Location: USA

Posted Nov 25, 2024

Octopus Deploy is a company that provides Continuous Delivery solutions to software teams. They have a remote-first approach and a transparent compensation system. The company is looking for an Account Executive to join their team and help identify potential client opportunities and generate new business.

Financial Services Consulting Technical Lead

Company: NTT DATA

Location: USA

Posted Nov 25, 2024

NTT DATA is seeking a Financial Services Consulting Technical Lead to join their team in the United States. The role involves leading and supporting credentialling conversations with prospective clients, engaging with financial institutions and merchants to understand their payments requirements, and designing and developing payments architecture solutions.

Marketing Operations Manager

Company: SQUIRE

Location: USA

Posted Nov 25, 2024

SQUIRE is a business management system designed for barbershop owners, providing custom-branded tools and resources to help them attract and retain customers, manage shop operations, and increase revenue. The company is looking for a Marketing Operations Manager to join their growing team.

Senior Technical Project Manager

Company: Lastpass

Location: USA

Posted Nov 25, 2024

LastPass is a leader in password and identity management, seeking a Senior Technical Project Manager to lead critical initiatives and projects across multiple areas. The role requires experience in technical project management, Agile/Scrum, and SaaS business model. The company offers a competitive compensation package, flexible work arrangements, and a remote-first culture.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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