Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Enterprise Account Executive

Company: Clari

Location: USA

Posted Nov 26, 2024

Claris Revenue platform helps companies achieve remarkable revenue performance by providing forecasting accuracy and visibility. The company is seeking a highly motivated Enterprise Account Executive to join their growing team.

SEO Copywriter

Company: Outliant

Location: USA

Posted Nov 26, 2024

Outliant is a fully remote digital product development and startup consulting company that values individual growth, creativity, and thinking outside the box. They are looking for an SEO Copywriter to support multilocation SEO strategies for enterprise clients.

Lead UX Designer - Product Management

Company: Saviynt

Location: USA

Posted Nov 26, 2024

The job posting is for a Lead UX Designer at Saviynt, a high-growth Platform as a Service company focused on Identity Authority. The role involves designing user-centric experiences, managing design quality, and collaborating with cross-functional teams. The company offers a competitive total rewards package, learning opportunities, and a positive work environment.

Commercial Account Manager

Company: Procore Technologies

Location: USA

Posted Nov 26, 2024

Procore is looking for a Commercial Account Manager to join their sales team. The role involves serving as the main point of contact for existing strategic midsize accounts, leveraging Procore's products and processes to maximize renewals and expansion, and collaborating with other teams to maintain and expand customer revenue base.

HR Business Partner - ProdEng

Company: ScienceLogic

Location: USA

Posted Nov 26, 2024

ScienceLogic is seeking an experienced HR Business Partner to join their dynamic HR team. The role will partner closely with the Chief Product Officer and the CPO's leadership team to identify, develop, and execute talent solutions that align to business objectives and promote a culture of high performance, strong engagement, and consistent growth.

Senior Product Manager, New AI Product

Company: Vsco39

Location: USA

Posted Nov 26, 2024

VSCO is a platform that empowers photographers with creative tools, community, and exposure. They are looking for a Senior Product Manager to define and scale a new AI-powered product experience. The role requires a curious and visionary leader who can drive clarity around the needs and aspirations of photographers and develop creative solutions to address them.

Director of Product Marketing - Platform

Company: Apollo

Location: USA

Posted Nov 26, 2024

Apollo GraphQL is seeking an experienced Director of Product Marketing to lead the platform marketing team, develop platform narratives, and drive enterprise pipelines. The ideal candidate has 5+ years of experience in product marketing, technical understanding of distributed architectures, and strong storytelling skills.

Senior Data Analyst - Experimentation & Growth

Company: Ollie Pets

Location: USA

Posted Nov 26, 2024

Ollie is a company that makes human-grade pet food tailored to each dog's nutritional needs. They are looking for a Sr Data Analyst to join their team to help with new customer growth through continuous experimentation. The company values diversity, equal opportunity, and building a team that represents a variety of backgrounds and perspectives.

Manager - Quality Engineering

Company: Nextech

Location: USA

Posted Nov 26, 2024

Nextech is a leader in specialty healthcare technology solutions, seeking a Manager Quality Engineering to guide test engineering and quality engineering teams. The role requires technical strength, leadership, and ability to work with cross-functional teams.

Agency Account Executive

Company: Teikametrics

Location: USA

Posted Nov 26, 2024

The job description is for an Agency Account Executive at Teikametrics, a fast-growing AI-driven eCommerce software company. The role involves driving revenue growth by helping full-service eCommerce agencies and their clients maximize success across Amazon, Walmart, and other leading marketplaces.

Enterprise Account Manager

Company: OpenTable

Location: USA

Posted Nov 26, 2024

OpenTable is a leading company in the hospitality industry, providing software and services to restaurants and bars. The company is seeking an Enterprise Account Manager to manage a premium portfolio of restaurant groups and strategic accounts, building strong relationships and driving revenue growth.

Customer Service Representative (Healthcare)

Company: Sagility

Location: USA

Posted Nov 26, 2024

Sagility is a global leader in business process management, dedicated to enhancing the member and patient experience. The company is hiring remote customer service representatives for its call center team, offering competitive pay, performance-based incentives, and comprehensive health coverage.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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