Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Product Manager

Company: ForceMetrics

Location: USA

Posted Nov 18, 2024

ForceMetrics is seeking a self-starting Product Manager to join their team in building products that make a difference. The company is committed to transforming data for social change and empowering responders to make better decisions.

Teladoc Customer Service Representatives

Company: NexRep

Location: USA

Posted Nov 19, 2024

The job posting is for a customer service representative to work from home, providing services for a telemedicine provider. The job requires strong attention to detail, excellent communication skills, and the ability to work independently. The company offers flexible scheduling, competitive pay, and benefits such as one-on-one mentorship and free certification.

Senior Mulesoft Developer

Company: NTT DATA

Location: USA

Posted Nov 18, 2024

NTT DATA is a global innovator of business and technology services, seeking a Senior Mulesoft Developer to join their team in Toronto. The job involves leading implementation projects, providing technical leadership, and designing technology solutions.

Customer Assurance Manager

Company: Optimaldynamics

Location: USA

Posted Nov 19, 2024

Optimal Dynamics is a high-growth company that aims to automate and optimize the logistics industry through advanced analytics. They are looking for a Success Assurance Manager to ensure customer success and drive product adoption.

Principal Product Manager - Payroll Integrations

Company: Deputy

Location: USA

Posted Nov 19, 2024

Deputy is a global SaaS workforce management company that empowers businesses to build thriving workplaces. They are hiring a Product Manager to lead the development of their Payroll product, requiring 12+ years of experience in Product Management, prior experience in Payroll, and a strong understanding of technology.

Technical Program Manager

Company: Automox

Location: USA

Posted Nov 19, 2024

Automox is seeking a Technical Program Manager to lead complex projects, drive business operational efficiencies, and contribute to architectural design decisions. The company values a one-team mentality, encourages collaboration, and offers a competitive salary, equity, and benefits.

Sr AWS Architect

Company: CGI Group, Inc.

Location: USA

Posted Nov 18, 2024

The job posting is for an AWS Cloud Solution Architect position at CGI Federal, requiring 15 years of experience with AWS Cloud AWS, Certifications, and strong communication skills. The job involves designing and implementing cloud-based solutions, collaborating with clients, and supporting AWS deployments. The company offers competitive compensation, comprehensive insurance options, and a positive work environment.

Principal HR Business Partner

Company: Affinity

Location: USA

Posted Nov 19, 2024

The job posting is for a Principal HRBP role at Affinity, a company that values its employees and offers a range of benefits. The role involves coaching and consulting with people managers, optimizing strengths and capabilities, and championing employee engagement. The company is looking for a strategic thinker with HR experience and a passion for creative people initiatives.

Customer Support Representatives - Automated Health Systems

Company: NexRep

Location: USA

Posted Nov 19, 2024

The job posting is for a Customer Support Representative to work from home, providing services to Automated Health Systems. The job requires excellent communication skills, patience, and empathy. The company offers flexible scheduling, competitive pay, and benefits.

Customer Service Risk Teammate

Company: eBay

Location: USA

Posted Nov 18, 2024

eBay is a global ecommerce leader that empowers millions of buyers and sellers. The company is committed to pushing boundaries and leaving its mark on the future of ecommerce. The role of Customer Experience Risk Teammate is a career path offering diverse opportunities, providing exceptional service to customers and promoting high seller standards.

Software Engineer, AI / Full Stack

Company: Squint.ai

Location: USA

Posted Nov 19, 2024

Squint is a Manufacturing Intelligence Platform that uses AI and AR to make every operator an expert. They are looking for Software Engineers to build the platform, focusing on AI-powered full-stack projects. The company is committed to creating a diverse and inclusive workplace.

Vice President of Account Management

Company: Garner Health

Location: USA

Posted Nov 19, 2024

Garners mission is to transform the healthcare economy by delivering high-quality and affordable care. The company is looking for a VP of Account Management to oversee a team of account managers and ensure the success and retention of clients.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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