Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Regional Sales Manager

Company: BlueScope

Location: USA

Posted Nov 18, 2024

BlueScope is a company with a long history of quality and innovation, offering a total compensation plan and benefits package to its employees. The company is an equal opportunity employer and values diversity.

(Bilingual - Spanish) Account Executive - Government

Company: brightwheel

Location: USA

Posted Nov 18, 2024

Brightwheel is a technology brand in early education, aiming to provide high-quality education for every child. They are seeking a Government Full Cycle Representative to join their government team, requiring someone passionate about helping customers succeed, with experience in cold calling and sales.

Customer Success Manager

Company: Zadara

Location: USA

Posted Nov 17, 2024

The job posting is seeking a Cloud Customer Success Manager to build strong relationships with clients, drive customer satisfaction, retention, and expansion, and ensure maximum value from cloud solutions.

Project Manager, Operations

Company: Golden Hippo

Location: USA

Posted Nov 17, 2024

The job posting is for a Project Manager Operations role at Golden Hippo, a company that creates best-in-class products for health and wellness. The role involves project planning, execution, and optimization, as well as stakeholder communication and change management. The company offers a range of benefits, including comprehensive healthcare coverage, tuition reimbursement, and professional development opportunities.

Customer Implementation Project Manager

Company: Miteksystems 2

Location: USA

Posted Nov 18, 2024

The role of a Customer Implementation Project Manager involves managing complex project plans, ensuring customer onboarding, and partnering with various teams to support customer needs. The ideal candidate should have strong communication and organizational skills, experience in project management, and knowledge of banking technology solutions.

Customer Success Engineer, Emerging Enterprise

Company: Dataiku

Location: USA

Posted Nov 17, 2024

Dataiku is a company that is leading the AI revolution, with a platform that makes data actionable and accessible. The company is looking for a Customer Success Engineer to help its customers achieve meaningful outcomes with business analytics, AIML, and Gen AI.

Director of Product Management

Company: CompanyCam

Location: USA

Posted Nov 17, 2024

CompanyCam is a company that provides a photo documentation and productivity app for contractors. They are looking for a Director of Product Management to help define and execute their product vision and strategy. The company values a fun and fast-paced work environment, with a focus on collaboration and innovation.

Engagement Manager

Company: Databricks

Location: USA

Posted Nov 17, 2024

Databricks is seeking a Engagement Manager to join their Professional Services and Education team. The role involves driving customer satisfaction, positioning and preparing services, and ensuring customers make the most value of their products and services.

Sr. Product Analyst

Company: Kafene

Location: USA

Posted Nov 18, 2024

Kafene is a leading point-of-sale financing partner that empowers flexible ownership solutions for underserved customers. They utilize AI and machine learning technologies to create a best-in-class experience for merchants and customers. The company is rapidly growing and values collaboration, innovation, and mutual support.

Application Specialist

Company: InMoment

Location: USA

Posted Nov 18, 2024

InMoment is a company that values its employees and clients, offering a range of benefits and opportunities for growth. The job description for an Application Specialist highlights the importance of customer service and technical expertise, with a focus on driving client success and satisfaction.

Marketing Manager

Company: Vouched

Location: USA

Posted Nov 17, 2024

Vouched is building a powerful identity verification platform to provide access to critical services. They are seeking a Marketing Manager to drive content development and support lead generation. The company values innovation, integrity, and customer focus, and offers a flexible work environment and professional development opportunities.

Senior Software Engineer - Artifacts

Company: Weights & Biases

Location: USA

Posted Nov 18, 2024

Weights amp Biases is a company that provides tools for AI developers. They are looking for a Senior Software Engineer to join their Artifacts Registry and Automations Team. The role involves building and optimizing systems for artifact management, model versioning, and workflow automation. The company offers a competitive salary, equity, and benefits package.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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