Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Manager, Channel Marketing

Company: Ag1

Location: USA

Posted Nov 16, 2024

AG1 is a company that is committed to empowering people to take ownership of their health. They have a strong ethos rooted in science and a dedication to continuous improvement. They are looking for a Manager Channel Marketing to join their Brand team and execute the strategic direction and optimization of key marketing channels.

Senior Data Science Manager - Ads Platform & Experience

Company: Reddit

Location: USA

Posted Nov 15, 2024

Reddit is looking for a Data Science Leader to work on its advertising business. The role involves leading a team of data scientists, driving analytics projects, and building data foundations. The company offers a range of benefits, including comprehensive healthcare, 401k matching, and flexible vacation.

Network Development Manager

Company: WelbeHealth

Location: USA

Posted Nov 16, 2024

WelbeHealth is transforming senior care by providing an all-inclusive healthcare option. The company is seeking a Network Development Manager to negotiate contracts with providers and build a specialty-based provider network across Southern California. The role requires a minimum of three years of experience in contract negotiation and managed care healthcare administration.

Sales Development Representative

Company: Aria Systems

Location: USA

Posted Nov 15, 2024

Aria Systems is seeking a Sales Development Representative to join their team. The ideal candidate will have a strong track record in outbound sales and be able to contribute to the team's success with minimal coaching. The company offers a dynamic working environment, competitive salary, and benefits.

Neural Network Optimization Engineer

Company: untether

Location: USA

Posted Nov 15, 2024

Untether AI is a rapidly growing startup building high-performance AI inference chips. They are looking for engineers to join their team and develop software for neural networks. The company offers a range of benefits and a welcoming work environment.

Senior Customer Success Manager - Enterprise

Company: Muck Rack

Location: USA

Posted Nov 15, 2024

The job description is for a Senior Enterprise Customer Success Manager at Muck Rack. The role involves driving growth, ensuring renewals, and managing complex customer relationships. The ideal candidate has 8+ years of experience in Customer Success or Account Management, expertise in overseeing the entire customer lifecycle, and a proven track record of meeting and exceeding revenue goals.

AIA Delivery Program Manager

Company: Five9

Location: USA

Posted Nov 16, 2024

Five9 is a leading provider of cloud contact center software, and they are looking for a passionate and self-managed individual to join their Professional Services Team. The ideal candidate will have experience in project management, technical call center expertise, and AI and client development. The company values diversity and inclusivity, and they are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

Senior Detection Engineer (1st shift)

Company: Red Canary

Location: USA

Posted Nov 15, 2024

Red Canary is a cyber security company that protects organizations from cyber threats. They offer a range of services, including threat detection and response, and are committed to improving security outcomes for all.

VP - Growth Marketing

Company: Upwork

Location: USA

Posted Nov 15, 2024

Upwork is a work marketplace that serves everyone from startups to large enterprises. They are looking for a VP Growth Marketing to lead their paid media and marketing automation teams. The company values diversity, inclusion, and provides excellent benefits to its employees.

Technical Support Engineer

Company: BeyondTrust

Location: USA

Posted Nov 16, 2024

BeyondTrust is a company that values its employees and customers, offering a culture of flexibility, trust, and continual learning. The company is looking for a Technical Support Engineer to join its team, requiring strong communication and interpersonal skills, as well as knowledge of SQL, Active Directory, and Windows.

Business Systems Analyst

Company: PosiGen

Location: USA

Posted Nov 15, 2024

The job posting is seeking a skilled Business Systems Analyst to join the Customer Experience team, requiring strong analytical skills and expertise in Salesforce and CCaaS solutions.

Staff Product Manager, Payments & Financial Systems

Company: Xometry

Location: USA

Posted Nov 16, 2024

Xometry is looking for a Staff Product Manager to enhance its financial technology capabilities and services. The ideal candidate will have expertise in financial services and systems, and experience in developing and managing payment systems and billing platforms.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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