Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Lead Data Scientist, Predictive Marketing & Performance Analyst

Company: Blend360

Location: USA

Posted Nov 16, 2024

Blend360 is a marketing analytics and technology company that delivers results by leveraging data and applied mathematics. They are looking for a Lead Marketing Analyst to join their team as a 6-month contractor.

Deputy Program Manager

Company: Softrams

Location: USA

Posted Nov 17, 2024

Softrams is a digital services firm that provides human-centered solutions and empowers digital services with a focus on HX AI cloud DevOps and cyber security. They are recognized as a Top Workplace USA 2024 and have received several awards for their growth and innovation. The company is seeking a dynamic and experienced Program Manager to lead their Business Operations Services Center.

Sales Operations & Order Processing Analyst II

Company: Nozominetworks

Location: USA

Posted Nov 16, 2024

Nozomi Networks is looking for a detail-oriented Sales Operations Analyst to provide reliable and high-quality operational support to the Sales organization. The role involves managing Salesforce, developing customized features, and driving sales projects.

Project manager

Company: Brillio 2

Location: USA

Posted Nov 16, 2024

Brillio is a digital technology service provider that offers innovative solutions to Fortune 1000 companies. The company is known for its world-class professionals, cutting-edge digital skills, and commitment to client satisfaction.

Enterprise Customer Success Manager

Company: Contentsquare

Location: USA

Posted Nov 17, 2024

The job description is for an Enterprise Customer Success team member who will build relationships with customers, drive revenue growth, and ensure customer satisfaction. The role requires strong organizational and project management skills, exceptional relationship management, and the ability to thrive in a fast-paced environment.

Recruiter

Company: Kalepa

Location: USA

Posted Nov 17, 2024

Kalepa is a company that is revolutionizing the commercial insurance industry with its AI-powered Copilot platform. The company values its employees and has a unique culture that is centered around hustle, customer focus, meritocracy, transparency, and experimentation. Kalepa is looking for an exceptional Recruiter to join its team and help build a world-class team.

Endoluminal Sales Manager

Company: Intuitive

Location: USA

Posted Nov 16, 2024

The company Intuitive is committed to minimally invasive care and has been a pioneer in robotic-assisted surgery. They strive to foster an inclusive culture and empower their team members to make a difference. The job description is for an Endoluminal Sales Manager who will sell the ION Endoluminal System to hospitals and provide exceptional customer service.

Product Manager, Experience Analytics

Company: J.D. Power

Location: USA

Posted Nov 17, 2024

The role of Product Manager Experience Analytics AI is to create a portfolio of AI products that solve client problems and generate revenue growth. The ideal candidate is a senior-level product manager who can stay on the cutting edge of technology evolution and understand customer needs.

VP, Data Engineering

Company: Abercrombie and Fitch Co.

Location: USA

Posted Nov 16, 2024

The job description is for a VP of Data Engineering at Abercrombie & Fitch Co. The role involves leading data-focused teams, building and mentoring a world-class team of data and platform engineers, and driving technical data strategy. The company offers competitive benefits and a positive work environment.

Payroll Specialist / Analyst

Company: Cover Genius

Location: USA

Posted Nov 16, 2024

The text describes Cover Genius, a company that provides insurance distribution platform, and is looking for a Payroll Specialist/Analyst. The company values diversity, inclusivity, and employee well-being, offering flexible PTO, employee stock options, and social initiatives.

US Sales Manager

Company: Cambridge Intelligence

Location: USA

Posted Nov 16, 2024

The job posting is for a US Sales Manager at Cambridge Intelligence, responsible for driving revenue and building relationships with clients. The ideal candidate is an ambitious self-starter with experience in outbound sales and a track record of hitting targets.

Senior Revenue Accountant

Company: QAD

Location: USA

Posted Nov 16, 2024

QAD is a growing SaaS company looking for talented individuals to join their mission to solve real-world problems in manufacturing and supply chain. The company offers a virtual-first work environment, competitive compensation packages, and a collaborative culture.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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