Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Instructional Designer

Company: PosiGen

Location: USA

Posted Nov 15, 2024

The Instructional Designer is responsible for designing and developing instructional materials and ensuring the delivery of high-quality learning experiences. The role involves creating interactive and engaging learning experiences, developing instructors and facilitation manuals, and collaborating with subject matter experts to define course outcomes and objectives.

Senior Data Analyst - New User Experience

Company: Rocket Money

Location: USA

Posted Nov 15, 2024

Rocket Money is looking for a Senior Data Analyst to join their growing data team. The role involves analyzing user journeys, driving strategy, and making new user experiences at Rocket Money the best they can be.

Assurance Senior Manager/Partner (Blockchain)

Company: BPM LLP

Location: USA

Posted Nov 15, 2024

BPM is a company that values people and is looking for a passionate Assurance Senior Manager or Partner to join their growing Blockchain and Digital Assets practice. The company offers a total rewards package, wellbeing resources, balance and flexibility, and professional development opportunities. The ideal candidate is a caring person who puts others first, a self-starter with a diverse point of view, and a lifelong learner with a drive to excel.

Project Manager - Operations

Company: Ollie Pets

Location: USA

Posted Nov 15, 2024

Ollie is a company that makes human-grade pet food and is looking for a Project Manager to lead critical projects in their supply chain, fulfillment, and warehouse operations. The company values diversity, equal opportunity, and has a strong culture that cares about its work and team members.

Brand & Integrated Marketing Lead

Company: Webflow

Location: USA

Posted Nov 15, 2024

Webflow is seeking a Brand and Integrated Marketing Lead to join their team. The role involves developing and implementing a cohesive integrated marketing strategy, owning the Webflow brand narrative, and building a high-performing team. The company offers a range of benefits, including equity ownership, 100 employer-paid healthcare, and a flexible PTO policy.

Product Designer

Company: Array

Location: USA

Posted Nov 15, 2024

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. The company is focused on providing opportunities for high-performing individuals to have a deep impact in the fast-growing fintech space.

Sr. Manager - Social Media

Company: hims & hers

Location: USA

Posted Nov 15, 2024

The company is looking for an experienced marketer to manage their social media presence, build and maintain a brand presence, and engage with their audience. The role requires strong communication and interpersonal skills, as well as experience with social media platforms and community management.

Assurance Senior/Supervisor (Blockchain)

Company: BPM LLP

Location: USA

Posted Nov 15, 2024

BPM is a company that values people and is looking for a passionate Assurance Senior Supervisor to join their growing Blockchain and Digital Assets practice. The company offers a total rewards package, wellbeing resources, and professional development opportunities. The role involves leading day-to-day execution and delivery of audit and advisory activities, supervising associate-level professionals, and developing and maintaining client relationships.

Senior Staff Product Manager - Anonym

Company: Mozilla

Location: USA

Posted Nov 15, 2024

The text describes Mozilla Corporation's mission to make the internet better for people, its focus on privacy and security, and its commitment to diversity and inclusion. It also highlights the company's values and benefits for employees.

Product Manager - Prototyping

Company: Figma

Location: USA

Posted Nov 15, 2024

Figma is looking for an experienced Product Manager to lead their Prototyping team. The role involves evolving prototyping tools, collaborating with cross-functional teams, and leveraging AI to make design simpler and more intuitive.

Support Engineer

Company: Crux

Location: USA

Posted Nov 15, 2024

Crux is a fast-growing technology company building a platform to power the flow of data globally. They are transforming how companies work with data and are looking for a Support Engineer to maintain their data infrastructure and ensure customer satisfaction.

Senior Demand Generation Marketer

Company: Octopus Deploy

Location: USA

Posted Nov 15, 2024

Octopus Deploy is a company that empowers software teams to deliver value in an agile way. They have a transparent approach to compensation and a supportive collaborative environment. The company is looking for a Demand Generation Marketer to raise awareness of the Octopus brand and create demand for their Continuous Delivery solutions.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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