Customer Satisfaction Jobs in USA

203,565 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Customer Success Manager

Company: Joincommonroom

Location: USA

Posted Nov 11, 2024

Common Room is a customer intelligence platform that helps companies understand their customers better. They are looking for a Customer Success Manager to join their team and help shape their customer journey. The company values simplicity, passion, and trust, and offers a range of benefits to its employees.

Online Math Tutor

Company: Learner Education

Location: USA

Posted Nov 10, 2024

Learner is actively hiring enthusiastic Math Tutors who are passionate about helping students succeed. The company offers a supportive community, professional development opportunities, and high-quality customer opportunities. The tutors work with students remotely and have a customized learning plan.

Customer Success Outreach Associate

Company: Lwolf

Location: USA

Posted Nov 10, 2024

The job description is for a Customer Success Outreach Associate who will build relationships with customers, understand their needs, and provide assistance to maximize their experience. The role involves proactive outreach, building rapport, and negotiating contracts.

Solution Architect, DocuSign

Company: NeuraFlash

Location: USA

Posted Nov 10, 2024

NeuraFlash is a leading AI and consulting partner that helps customers transform their contact centers with AI-powered experiences. The company is obsessed with innovation, growth, and customer satisfaction, and offers a range of exciting career opportunities.

Health Data Analytics Engineer

Company: SmarterDx

Location: USA

Posted Nov 10, 2024

The job posting is for a Health Data Analytics Engineer to work on constructing dbt data models for healthcare analytics products and configuring data pipelines. The role requires experience in analytics engineering, SQL, ETL processes, and data modeling. The company offers a remote-first work environment, competitive compensation, and benefits.

Senior Learning and Development Specialist

Company: Aya Healthcare

Location: USA

Posted Nov 11, 2024

Aya Healthcare is a rapidly growing workforce solutions provider in the healthcare industry, seeking a Senior Learning and Development Specialist to design and facilitate leadership development programs. The ideal candidate will have a strong background in leadership training, organizational consulting, and coaching, and be adept at partnering with senior leaders to identify learning needs and deliver impactful solutions.

Sr. Patient Strategy & Operations Manager

Company: Rula

Location: USA

Posted Nov 10, 2024

The company is dedicated to making mental healthcare work for everyone, providing quality care and aiming to create a world where mental health is no longer stigmatized. They are seeking a Senior Manager to join their Patient Strategy and Operations team to drive patient acquisition and optimize conversion within their Psychiatric Services business.

Senior Lifecycle Marketing Manager

Company: Skillshare

Location: USA

Posted Nov 11, 2024

The Senior Lifecycle Marketing Manager role at Skillshare involves developing and executing email and push campaigns to drive user acquisition, engagement, and retention. The ideal candidate will have a deep understanding of customer lifecycle and referral marketing, and a proven track record of success in developing and implementing effective email campaigns.

Account Executive, Mid-Market Cross-Sell

Company: FiscalNote

Location: USA

Posted Nov 10, 2024

FiscalNote is a leader in policy and global intelligence, empowering customers with critical insights and tools to turn them into action. The company values diversity and is committed to creating an inclusive environment for all employees.

Solutions Engineer

Company: Youdotcom

Location: USA

Posted Nov 10, 2024

Youcom is an innovative AI productivity tool that helps users get more done. The company is recognized for its accurate and transparent search engine and has been featured in Time Magazine's Best Inventions of 2022. The Solutions Engineer role is crucial in aligning innovative strategies with technology solutions within complex accounts, requiring strong technical and sales abilities.

Senior UX Researcher

Company: Truebill

Location: USA

Posted Nov 10, 2024

Rocket Money is looking for a Senior UX Researcher to join their team. The role requires a strong research skillset, collaboration, and customer obsession. The company offers a competitive salary, benefits, and a positive work environment.

Solutions Consultant

Company: Gradient AI

Location: USA

Posted Nov 10, 2024

Gradient AI is a leading provider of AI solutions for the insurance industry, and they are looking for a Solutions Consultant to work with their sales and customer service team. The role involves supporting the sales team, providing demonstrations of their solutions, and ensuring that the solutions provided are on-point and actionable.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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