Customer Satisfaction Jobs in USA

203,618 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Bilingual Customer Service Representative

Company: Conduent Commercial Solutions, LLC

Location: USA

Posted Nov 04, 2024

Conduent delivers mission-critical services and solutions, creating exceptional outcomes for clients and millions of people. You have an opportunity to thrive, make a difference, and be part of a culture that values individuality.

Director of Accounting

Company: Tovala

Location: USA

Posted Nov 04, 2024

Tovala is a foodtech company that is reinventing home cooking to save consumers time. They have a loyal following and have raised over $100mm from investors. The company is looking for a Director of Accounting to oversee all aspects of the accounting function.

Insurance Account Consultant

Company: First Citizens Bank

Location: USA

Posted Nov 04, 2024

The job description is for a remote role in risk management and property and casualty insurance, requiring a bachelor's degree and 6 years of experience. The position involves building relationships with customers, providing strategic insight, and managing day-to-day account activities. The company offers a comprehensive benefits program to its associates.

Enterprise Account Executive, Acquisition

Company: Grafana Labs

Location: USA

Posted Nov 04, 2024

Grafana Labs is looking for an Enterprise Account Executive to prospect and close new business in the North East region. The role requires 5+ years of experience in infrastructure technology sales, with a strong consultative sales approach and ability to understand and convey the value of Grafana Cloud and Grafana Enterprise.

Lead UX Designer I, Product Management

Company: Saviynt

Location: USA

Posted Nov 04, 2024

The job posting is for a Lead UX Designer at Saviynt, a high-growth Platform as a Service company focused on Identity Authority. The role involves designing user-centric experiences, managing design quality, and collaborating with stakeholders. The company offers a competitive total rewards package, learning opportunities, and a positive work environment.

Technical Operations Lead

Company: Winona

Location: USA

Posted Nov 05, 2024

Winona is a leading telemedicine company seeking a Technical Operations Lead to oversee call centers and provide technical support. The role requires strong technical background, excellent problem-solving skills, and effective communication. The company offers flexible hours, unlimited PTO, and a fun work environment.

Sr. Principal, Value CoE Data Analytics

Company: Palo Alto Networks

Location: USA

Posted Nov 04, 2024

Palo Alto Networks is a company that values innovation, diversity, and inclusivity. They are committed to providing a safe and secure digital way of life and are looking for talented individuals to join their team. The company offers a range of benefits and opportunities for growth and development.

IT Engineer II

Company: Jump

Location: USA

Posted Nov 04, 2024

Jump is a remote-first company that is seeking an IT Engineer to join their team. The company is committed to building an inclusive workplace and values diversity. The role involves managing IT support functions, developing expertise in DevOps, and troubleshooting technical issues.

Client Success Manager

Company: GeneDX

Location: USA

Posted Nov 04, 2024

GeneDx is a company that provides personalized and actionable health insights to inform diagnosis and improve drug discovery. They are hiring a Client Success Manager to work with their largest and highest potential accounts, ensuring seamless customer experiences and helping to grow high-potential accounts.

Senior Business Operations Analyst

Company: Vivian

Location: USA

Posted Nov 05, 2024

Vivian Health is a remote-first company that is transforming the healthcare staffing landscape. They are looking for an Operations Analyst to support revenue growth and retention with their customers. The role involves managing data operations, developing reports, and conducting custom analysis to support business leadership needs.

Bilingual Customer Support Specialist

Company: Maximus

Location: USA

Posted Nov 04, 2024

The job posting is for a full-time Customer Service Representative position in Lawrenceville, NJ, requiring bilingual skills in Spanish. The role offers a competitive pay rate, benefits, and professional development opportunities.

VP of Client Success

Company: Solera

Location: USA

Posted Nov 04, 2024

Solera Health is seeking an experienced Vice President of Client Success to lead and shape the future of their client success team. The role is responsible for driving strategy, operational excellence, and relationship management for key clients, ensuring they achieve maximum value from Solera's solutions.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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