Customer Satisfaction Jobs in USA

203,618 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Vice President of Product Design and Growth

Company: FiscalNote

Location: USA

Posted Nov 05, 2024

The job posting is for a Vice President of Product Design at FiscalNote, responsible for leading the design strategy and vision for all products. The role involves overseeing a team, guiding design principles, and collaborating with other teams to deliver exceptional user experiences.

National Account Manager

Company: Avive

Location: USA

Posted Nov 05, 2024

Avive Solutions Inc is a growth stage Automated External Defibrillator AED company with a connected response system that is rapidly gaining market share. They are on a mission to change the leading cause of death in the United States, Sudden Cardiac Arrest SCA, by innovating AED technology and software. The company is looking for a National Account Manager to support the growth of their Enterprise and Fortune 5000 client base.

Senior Systems Engineer

Company: Aria Systems

Location: USA

Posted Nov 05, 2024

Aria Systems is looking for a Senior Systems Engineer to join their Operations team. The role requires senior-level experience in Linux system administration, DevOps, and system administration. The team works remotely and operates in a 24x7 environment.

Principal Engineer - Backend

Company: hims & hers

Location: USA

Posted Nov 05, 2024

The job posting is seeking an experienced Principal Software Engineer to build and maintain a platform for customer orders and prescriptions. The role requires experience in designing, developing, and delivering large-scale ecommerce platforms, as well as expertise in modern backend technologies and relational databases.

Senior Researcher

Company: Apollo.io

Location: USA

Posted Nov 05, 2024

Apolloio is looking for a Senior Researcher to drive forward their customer-centric vision, conducting in-depth agile research, and developing user personas and journey maps. The role requires a creative thinker who can interpret data and drive meaningful impacts to the product and company strategy.

Account Category Manager

Company: Solutions 2 GO

Location: USA

Posted Nov 05, 2024

Solutions 2 GO is a premier global distributor of video game products, seeking an Account Category Manager to analyze data, develop forecasts, and support strategic decision-making. The ideal candidate will have strong analytical skills, excellent communication, and organizational abilities.

Researcher

Company: Apollo.io

Location: USA

Posted Nov 05, 2024

Apolloio is looking for a Researcher to play a key role in their product development process. The ideal candidate will have experience in mixed-methods research, be able to work independently, and have excellent communication skills.

Manager, Commercial Customer Success, General Contractors

Company: Procore Technologies

Location: USA

Posted Nov 05, 2024

Procore is looking for a Manager of Customer Success to lead a team and provide long-term value to customers. The role involves creating strategic plans, managing a team, and driving adoption of Procore's products.

Client Principal

Company: Nearform

Location: USA

Posted Nov 05, 2024

Nearform is seeking a Client Principal to join their North American team. The role involves expanding the client base, fostering relationships, and driving revenue generation. The ideal candidate has experience in selling complex software development projects, strong communication skills, and a willingness to travel.

Software Engineer - Site

Company: Vercel

Location: USA

Posted Nov 05, 2024

Vercel is a company that provides a frontend cloud platform for building and scaling web applications. The company is looking for a growth engineer to join their team, who will collaborate with cross-functional teams to design and develop features that enhance the user experience.

Enterprise Account Executive - Retail & CPG

Company: Databricks

Location: USA

Posted Nov 05, 2024

Databricks is looking for an Enterprise Account Executive to join the Retail and CPG team. The role involves building relationships with clients, driving value-based growth, and expanding the Databricks footprint into new business units and use cases.

Lead Product Manager

Company: Upwards

Location: USA

Posted Nov 05, 2024

Upwards is a fast-growing startup transforming childcare in the US, seeking a Lead Product Manager to develop and manage their enterprise product suite. The role involves close collaboration with clients, market analysis, and cross-functional leadership.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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