Customer Satisfaction Jobs in USA

203,618 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Principal Product Designer

Company: Big Cartel

Location: USA

Posted Nov 04, 2024

Big Cartel is looking for a Principal Product Designer to help evolve their ecommerce platform. The role is fully remote and requires working closely with the Product Team and other departments. The ideal candidate has 8+ years of design experience and is a curious learner and self-starter.

Virtual Field Representative

Company: EVERSANA

Location: USA

Posted Nov 04, 2024

The company EVERSANA is proud to be certified as a Great Place to Work and is committed to creating a healthier world. They offer competitive salaries and benefits, and prioritize diversity and inclusion. The job description for the Virtual Field Representative role involves providing educational materials and building relationships with healthcare providers.

UX Researcher IV

Company: Aya Healthcare

Location: USA

Posted Nov 03, 2024

Aya Healthcare is a rapidly growing workforce solutions provider in the healthcare industry, offering a range of benefits and opportunities for growth and development. The company is looking for a UX Researcher IV to join their team, who will play a critical role in influencing product design decisions with data-driven insights.

Group Product Manager

Company: PandaDoc

Location: USA

Posted Nov 03, 2024

PandaDoc is seeking a Group Product Manager for their Monetization area within the Growth department. The ideal candidate will have a deep understanding of pricing strategies and PLG monetization flows, and will be responsible for leading PMs and creating a product strategy.

Applied AI Engineer Tech Lead

Company: Lumos

Location: USA

Posted Nov 03, 2024

Lumos is a fast-growing startup that is pioneering the way to untangle the complex web of app and access management by building the critical infrastructure that defines relationships between app identities and data. They are hiring an Applied AI Engineer Tech Lead to take the lead in developing prototyping and productionizing AI models that will transform traditional access governance into dynamic automated processes.

Senior Program Manager

Company: Beacon

Location: USA

Posted Nov 04, 2024

Beacon Biosignals is a company that is revolutionizing precision medicine for the brain. They are seeking a customer-focused Senior Program Manager to join their mission to make brain monitoring easily accessible, interpretable, and actionable.

Senior Cloud Engineer

Company: Adaptive Biotechnologies

Location: USA

Posted Nov 03, 2024

Adaptive Biotechnologies is a company that is transforming the diagnosis and treatment of immunemediated diseases through innovative sequencing technology and machine learning. They are looking for a Senior Cloud Engineer to join their team to design and build a robust and scalable cloud infrastructure.

Senior Product Designer

Company: Air

Location: USA

Posted Nov 03, 2024

Air is a Creative Ops System for Marketers that automates tasks, unlocks creativity, and has raised $38M from venture capital groups. The company is looking for a Senior Product Designer to deliver exceptional design outcomes and has a remote role with benefits.

Staff Product Manager - Global Configuration

Company: Ironcladhq

Location: USA

Posted Nov 03, 2024

Ironclad is a contract lifecycle management platform that helps companies manage contracts efficiently and effectively. The company has received recognition for its innovative approach and has been backed by leading investors. It is looking for a product leader to help build the next phase of its tool.

Account Manager

Company: Exodus54

Location: USA

Posted Nov 03, 2024

Exodus is looking for an Account Manager to manage and enhance relationships with B2B2C partners, driving customer success in the cryptoWeb3 space. The role requires a customer-obsessed individual with experience in Account Management or Customer Success, preferably in crypto or Web3.

Software Developer

Company: TherapyNotes.com

Location: USA

Posted Nov 04, 2024

TherapyNotes is a software company that provides behavioral health practice management and electronic health records software. They are seeking a software developer to join their team and are offering competitive salary and benefits.

Product Manager- User Interaction

Company: TherapyNotes.com

Location: USA

Posted Nov 04, 2024

TherapyNotes is a dynamic team of professionals who love to innovate and push the envelope, seeking a Product Manager to take the helm of user interaction and usability enhancements within their EHR system.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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