Customer Satisfaction Jobs in USA

203,618 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Senior Product Designer

Company: Zipline

Location: USA

Posted Oct 27, 2024

Zipline is a mission-driven company that aims to improve the way retail employees communicate with their store employees. They are looking for a Senior Product Designer to collaborate with product and engineering to drive concepts from idea to design to launch. The company offers a range of benefits, including stock options, paid flexible time off, and a flexible remote work environment.

Member Services Associate

Company: Maven Clinic

Location: USA

Posted Oct 27, 2024

Maven Clinic is a virtual clinic that provides clinical, emotional, and financial support to women and families. They have received numerous awards and recognition for their innovative approach to healthcare. The company is looking for a Member Services Associate to join their team, with a focus on customer service and empathy.

People Analyst

Company: 2U

Location: USA

Posted Oct 28, 2024

The job posting is for a People Analyst at 2U, a company that provides online education. The role involves analyzing data to provide insights to HR teams and business leaders. The job requires a strong background in data analytics, HR, and communication, as well as experience with tools like Google Sheets, Slides, and Forms.

Virtual Outreach Specialist (Healthcare Telesales) - Must be Fluent in Arabic

Company: Accompany Health

Location: USA

Posted Oct 28, 2024

Accompany Health is a mission-driven organization that provides high-quality care to low-income patients with complex needs. They offer at-home and virtual care, as well as 24/7 support, and partner with innovative payors to deliver a level of service that communities rightfully deserve.

Expert Online SAT / Test Prep Tutor

Company: Learner Education

Location: USA

Posted Oct 27, 2024

Learner Education is actively hiring enthusiastic Expert SAT Tutors who are passionate about helping students succeed. The job requires a Bachelor's degree, 3+ years of professional tutoring experience, and the ability to tutor all sections of the SAT. The company offers competitive pay, flexible scheduling, and a supportive community of tutors.

Account Executive - Large Enterprise (Travel, Tourism & Hospitality)

Company: Sprout Social

Location: USA

Posted Oct 28, 2024

Sprout Social is looking for an Account Executive to join their Sales and Success team. The role involves prospecting, developing, and closing sales opportunities with large enterprise organizations. The ideal candidate will have 5+ years of closing experience in B2B sales and a strong customer-centric mentality.

EAP Consultant, Senior

Company: Acentra Health

Location: USA

Posted Oct 27, 2024

Acentra Health is a company that empowers better health outcomes through technology services and clinical expertise. They offer a unique culture that is fueled by passion and driven by purpose, and provide opportunities for employees to take charge of their careers and accelerate better outcomes.

Sr. Frontend Engineer

Company: dv01

Location: USA

Posted Oct 28, 2024

dv01 is a data management reporting and analytics platform that provides loan level transparency and insight into lending markets, making them more efficient for institutional investors and safer for the world. The company is looking for a well-rounded engineer with 5+ years of experience to join their team and work on building the future of their distributed systems.

Human Resources Returnship

Company: Unanet

Location: USA

Posted Oct 27, 2024

Unanet is a leading provider of ERP and CRM solutions, offering a 12-week paid Returnship program for experienced professionals to transition back into the workforce. The program aims to ease the transition and equip participants with the skills and experience to continue their career.

Senior Product Designer - Data Products

Company: RevenueCat

Location: USA

Posted Oct 28, 2024

The job posting is for a Senior Product Designer to join a cross-functional team at RevenueCat, a fast-growing startup. The team is focused on helping developers make more money by providing actionable insights and opportunities to monetize their apps. The job requires 6+ years of experience in designing web applications, a deep understanding of design systems, and the ability to work collaboratively and iteratively.

Customer Success Team Manager

Company: Propelus

Location: USA

Posted Oct 27, 2024

Propelus is a company that provides healthcare compliance solutions, and they are looking for a Customer Success Team Manager to lead a team of Customer Success Managers. The role involves managing a team, ensuring customer satisfaction, and resolving client issues.

Devops Engineer

Company: OnHires

Location: USA

Posted Oct 27, 2024

The company EcosystemOwned Liquidity is a blockchain-based DeFi LP experience that redefines the DeFi LP experience. It has attracted significant attention from global venture capitalists and has achieved impressive milestones, including rapid community growth and viral social engagement.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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