Customer Satisfaction Jobs in USA

203,617 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Senior Solutions Engineer

Company: Flatfile

Location: USA

Posted Oct 28, 2024

Flatfile is seeking a Senior Solutions Engineer to join their team, responsible for building an AI-powered data exchange platform, working closely with customers, and designing solutions that leverage Flatfile's data onboarding capabilities.

Regional Events Specialist

Company: StackAdapt

Location: USA

Posted Oct 28, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. They are hiring a Regional Events Specialist to build a hyperfocused events strategy to unlock opportunities in specific regions across the US. The role involves planning and executing regional event campaigns, maintaining relationships with retailers and partners, and promoting business expansion opportunities.

Senior Regional Marketing Manager

Company: Deputy

Location: USA

Posted Oct 28, 2024

Deputy is a global SaaS workforce management company that empowers businesses to build thriving workplaces. They are searching for a Senior Regional Marketing Manager to fill a key role in their marketing organization.

Business Operations Lead

Company: Material Security

Location: USA

Posted Oct 28, 2024

The job posting is for a Business Operations Lead at Material Security, responsible for analyzing data, making recommendations, and implementing processes. The role involves working with various teams, including senior leadership, and has opportunities for growth and impact.

Senior Backend Engineer - Customer Engineering

Company: Level AI

Location: USA

Posted Oct 28, 2024

Level AI is a Series C startup that revolutionizes customer engagement by transforming contact centers into strategic assets. The company empowers organizations to enhance customer experience and drive growth with its AInative platform, which leverages advanced technologies such as Large Language Models.

Account Executive - Large Enterprise (Financial Services)

Company: Sprout Social

Location: USA

Posted Oct 28, 2024

Sprout Social is looking for an Account Executive to join their Large Enterprise sales team. The role involves prospecting, developing, and closing sales opportunities with new and existing customers in the Financial Services vertical. The ideal candidate will have 5+ years of software sales experience, a customer-centric mentality, and a desire to find and close new business.

Director of Conversation Design

Company: Cresta

Location: USA

Posted Oct 28, 2024

Cresta is a company that aims to revolutionize the contact center industry by combining AI and human intelligence. They have a world-class team of experts and have been recognized as one of the top private AI companies in the world. The company is seeking a Director of AI Delivery and Conversation Design to lead their professional services team.

Principal Engineer - Growth Engineering

Company: hims & hers

Location: USA

Posted Oct 28, 2024

Hims and Hers is seeking a Principal Engineer to lead complex engineering projects, mentor talent, and collaborate with cross-functional teams to deliver high-impact solutions. The role requires expertise in frontend development, modern architecture, and design strategies, as well as exceptional problem-solving and communication skills.

Sales Development Representative

Company: Emburse

Location: USA

Posted Oct 28, 2024

Emburse aims to improve users' lives and businesses by automating tasks and saving time. The company has a strong sales team and provides equal employment opportunities.

Staff Engineer - Growth Engineering

Company: hims & hers

Location: USA

Posted Oct 28, 2024

The job posting is for a Staff Engineer position at Hims and Hers, where the candidate will be responsible for designing and implementing scalable and high-performance solutions. The role involves collaborating with cross-functional teams, providing technical guidance, and participating in product discovery sessions.

Reals Manager

Company: Vercel

Location: USA

Posted Oct 28, 2024

Vercel is looking for a Renewals Manager to join their team. The role requires a blend of technical understanding, customer relationship management, and strategic thinking to ensure high retention rates and a seamless renewal experience for customers.

Engineering Manager - Customer Acquisition Team

Company: Caribou

Location: USA

Posted Oct 28, 2024

The job description is for a leadership role in the engineering team, responsible for leading a team, collaborating with product managers, and improving software development processes. The company offers competitive compensation, benefits, and professional development opportunities.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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