Customer Satisfaction Jobs in USA

203,617 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Associate, Trust & Safety

Company: Gemini

Location: USA

Posted Oct 28, 2024

Gemini is a global crypto and Web3 platform that offers a wide range of crypto products and services. The company is looking for a fraud associate to contribute to its efforts in preventing fraud and ensuring the integrity of its digital asset marketplace.

Senior Analyst - Virtual Power Plants Energy Markets

Company: Goodleap

Location: USA

Posted Oct 28, 2024

GoodLeap is a technology company that provides financing and software products for sustainable solutions. They are seeking a Senior AnalystEnergy Trader to join their Consumer Solutions and VPP team.

Staff Data Scientist

Company: Grafana Labs

Location: USA

Posted Oct 28, 2024

Grafana Labs is looking for a Staff Data Scientist to build predictive analytics capabilities. The role involves deploying ML models on time series data, coordinating with multiple teams, and establishing standards for data science. The company offers a competitive compensation range and benefits.

Technical Staff Accountant

Company: Firstup

Location: USA

Posted Oct 28, 2024

Firstup is a company that aims to improve the employee experience by providing a communication platform. They are looking for a Technical Staff Accountant to join their team, with responsibilities including general ledger management, month-end close, and technical accounting support.

Staff Software Engineer (Ruby/Rails)

Company: Red Canary

Location: USA

Posted Oct 28, 2024

Red Canary is a cybersecurity company that aims to create a world where every organization can make its greatest impact without fear of cyber threats. They are searching for a Staff Software Engineer to join their team and build the Red Canary platform and its supporting products.

Managed Services Compliance Analyst

Company: COMPLY

Location: USA

Posted Oct 28, 2024

COMPLY is a high-growth organization that provides compliance solutions to financial services firms. They are seeking a Managed Services Compliance Analyst to join their team.

Senior Staff Content Designer

Company: Wealthfront

Location: USA

Posted Oct 28, 2024

Wealthfront is looking for a senior staff content designer to join the Wealthfront Design team. The role involves developing the strategy, vision, and language for a new line of business, working closely with cross-functional leaders, and mentoring other content designers.

Head of Customer Success for Scaled Services

Company: Enode

Location: USA

Posted Oct 28, 2024

Enode is a startup aiming to accelerate the transition to a sustainable energy system by connecting and optimizing energy devices. They are looking for a Head of Scaled Services to lead their work with existing customers in the startup, scaleup, and midmarket segment.

VP - Product Management

Company: Splice

Location: USA

Posted Oct 28, 2024

Splice is seeking a dynamic product leader to lead and grow a high-performing team, develop visionary product strategies, and prioritize customer needs. The role requires exceptional track record as a product leader, experience in building and maturing product teams, and ability to drive cultural transformation.

Director of Product Management

Company: Medrio

Location: USA

Posted Oct 28, 2024

Medrio is seeking a Director of Product Management to lead their EDC and eCOA product strategy and roadmap. The role requires a highly skilled and visionary leader to drive product innovation, ensure customer satisfaction, and maintain Medrio's leadership position in the eClinical space.

Solutions Engineer

Company: Teleport

Location: USA

Posted Oct 28, 2024

Teleport is a company that helps companies stay secure while moving fast. They provide a platform for on-demand least privileged access to infrastructure based on cryptographic identity and zero trust. The company is trusted by the world's fastest-moving companies and has raised $110M in funding. Teleport is looking for a Solutions Engineer to help drive revenue growth by evangelizing their technology.

AWS Solutions Architect

Company: CGI Group, Inc.

Location: USA

Posted Oct 28, 2024

The job posting is for an AWS Solutions Architect position at CGI, a company that provides IT and business consulting services. The job requires experience in designing and implementing cloud computing solutions, and the company offers a range of benefits and opportunities for professional growth.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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