Customer Satisfaction Jobs in USA

203,665 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Senior Full Stack Engineer

Company: Keller Executive Search

Location: USA

Posted Oct 25, 2024

The company is looking for a Senior Full Stack Engineer to join their team. The role involves designing and developing modern veterinary software that serves thousands of users in animal hospitals across the globe. The company values excellence, creativity, and accountability and offers a supportive and caring work environment.

Senior Product Manager, Databases Logs

Company: Grafana Labs

Location: USA

Posted Oct 24, 2024

The job posting is for a Product Manager position at Grafana Labs, responsible for developing a vision and strategy for the product domain, collaborating with leadership, and communicating with stakeholders. The role requires strong communication and technical skills, and experience in product management, B2B SaaS, and open source or commercial logging databases.

Manager, Customer Onboarding

Company: Muck Rack

Location: USA

Posted Oct 24, 2024

The job posting is looking for a customer-centric Manager Customer Onboarding to join the team and support the onboarding function. The role involves leading and managing a team, providing feedback and guidance, and developing frameworks to build trusting relationships with customers.

Head of Agent Experience

Company: Real

Location: USA

Posted Oct 25, 2024

Real is a fast-growing national real estate brokerage powered by technology, seeking a Head of Agent Experience to join their Operations team. The successful candidate will be responsible for delivering a best-in-class agent experience, ensuring a seamless and satisfying journey for agents.

Technical Trainer

Company: Files.com

Location: USA

Posted Oct 25, 2024

Filescom is a successful company with a remote-first team, offering competitive benefits, training, and a 100% remote opportunity. The Technical Trainer role is focused on designing and delivering large-scale training sessions for customers, empowering them to fully utilize the Filescom platform and features.

EDI Configuration Analyst

Company: SmithRx

Location: USA

Posted Oct 25, 2024

SmithRx is a rapidly growing HealthTech company that aims to disrupt the Pharmacy Benefit Management sector by building a next-generation drug acquisition platform. The company values integrity, courage, and teamwork, and is looking for a Technical Integration Specialist to join its Adjudication Platform Team.

VP, Marketing Revenue

Company: Smarsh

Location: USA

Posted Oct 25, 2024

Smarsh is a company that empowers its customers to manage risk and unleash intelligence in their digital communications. They have a growing community of over 6500 organizations in regulated industries and have received recognition from analysts like Gartner and Forrester. The company is looking for a Vice President of Marketing Revenue to drive and optimize marketing's contribution to overall revenue generation.

Customer Success Manager (cold email agency fully remote)

Company: Sales.co

Location: USA

Posted Oct 25, 2024

The job posting is for a full-time remote position as a sales and cold email manager. The company is looking for a self-starter with a passion for sales strategy and cold email management. The job requires managing client relationships, developing cold email strategies, and handling sales and client calls.

Senior Manager, iPaaS Product Development

Company: Bolt42

Location: USA

Posted Oct 25, 2024

Bolt is a company that aims to democratize commerce by providing a platform for retailers to connect with customers. The company is looking for a Sr Manager of iPaaS Product Development to lead the vision and strategy for their iPaaS platform. The role requires experience in product management, technical understanding, and cross-functional collaboration.

Senior Product Manager, Identity & Governance

Company: Wandb

Location: USA

Posted Oct 25, 2024

The Senior Product Manager Identity amp Governance will define and execute a roadmap for Identity amp Access Management, including user management, authentication, and authorization capabilities across all Weights amp Biases products. The role will collaborate with various teams to define and execute both near and long-term roadmaps for IAM and governance capabilities.

R&D Sales Engineer

Company: Forge Nano

Location: USA

Posted Oct 24, 2024

Forge Nano Inc is seeking an experienced Semiconductor Sales Engineer to drive new business acquisition and aggressively pursue new opportunities. The role involves prospecting, lead generation, and converting leads into loyal customers for their RampD equipment ALD Systems.

Solutions Engineer

Company: Cority

Location: USA

Posted Oct 25, 2024

Cority is a global enterprise EHS software provider that empowers companies to transform the way they work. The company values its employees, providing a comprehensive benefits package, opportunities for growth, and a dynamic work culture. Cority is committed to innovation, integrity, and sustainability, and is seeking a Solutions Engineer to join its sales team.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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