Customer Satisfaction Jobs in USA

203,665 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Account Manager

Company: QuinStreet

Location: USA

Posted Oct 23, 2024

The job posting is seeking an Account Manager to fuel success and growth for customers within a rapidly growing business. The role involves strategically nurturing relationships with top influencers, generating revenue, and delivering optimized services to customers.

Senior Salesforce Administrator

Company: Vercel

Location: USA

Posted Oct 23, 2024

Vercel is looking for a Senior Salesforce Administrator to join their Revenue Operations team. The role involves designing and implementing automations, workflows, and integrations to optimize their tech stack and enhance their processes in Salesforce.

IT Support Technician

Company: The Motley Fool

Location: USA

Posted Oct 23, 2024

The Motley Fool is a financial information and services firm that is committed to diversity, inclusion, and equity. They are looking for an IT Support team member to help keep their systems running smoothly and provide technical support to their employees. The role involves troubleshooting technical issues, implementing tests, and assisting with projects to make innovative tech more accessible to employees.

Senior Engineering Manager

Company: Superhuman

Location: USA

Posted Oct 23, 2024

Superhuman is a company that aims to make email communication more efficient and enjoyable. They are building a productivity platform that includes email, calendars, notes, and tasks. The company values diversity and is an equal opportunity employer.

Full-Stack Engineer

Company: Hoop

Location: USA

Posted Oct 23, 2024

Hoop is a remote-first startup building the next generation of AI-first productivity software. They are looking for an experienced full-stack engineer to join their team and contribute to the product vision and roadmap.

Digital Media Manager

Company: QuinStreet

Location: USA

Posted Oct 23, 2024

The job posting is for a media expert position at Cloud Control Media, a marketing agency specializing in higher education. The job involves managing and executing digital marketing campaigns, developing strategies, and collaborating with the creative team. The company offers a competitive salary range of $60,000 to $80,000 annually, as well as benefits and equity.

Channel Account Manager

Company: Bishop Fox

Location: USA

Posted Oct 23, 2024

Bishop Fox is a leading authority in offensive security, providing solutions and services to top companies. They are expanding and hiring a Channel Account Manager to join their team.

Analytics Manager

Company: Appen

Location: USA

Posted Oct 23, 2024

Appen is a leader in AI enablement, providing data annotation and model evaluation services to organizations. They are seeking an experienced Analytics Manager to lead a team of data analysts and manage strategic analytics projects.

Customer Service Representative - Fitness

Company: American Specialty Health Incorporated

Location: USA

Posted Oct 23, 2024

American Specialty Health is hiring customer service professionals for a high-volume call center to assist members with fitness programs. The job requires excellent customer service skills, knowledge of ASH products, and ability to work remotely.

PHP/WordPress Developer

Company: The Motley Fool

Location: USA

Posted Oct 23, 2024

The Motley Fool is looking for a talented Freelance PHP Developer to join their team. The role involves contributing to a large PHP 8 codebase, working with TypeScript and React, and collaborating with stakeholders to drive action and build great features.

Commercial Manager

Company: Eventbrite, Inc.

Location: USA

Posted Oct 23, 2024

The Commercial Team at Eventbrite is responsible for retaining and growing their customer base, focusing on contract renewals, upsell opportunities, and maximizing value. The team operates at high velocity, understanding event creators' business trends to identify opportunities for mutual growth.

Lead Sales Engineer

Company: Superhuman

Location: USA

Posted Oct 23, 2024

Superhuman is a company that aims to make email communication more efficient and enjoyable. They are building a productivity platform that includes email, calendars, notes, and tasks. The company values diversity and is an equal opportunity employer.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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