Customer Satisfaction Jobs in USA

203,665 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Sr. Product Manager - Outcomes

Company: Rula

Location: USA

Posted Oct 23, 2024

The text describes the importance of mental health, the company's mission to provide quality care, and the benefits of working for the company. It also highlights the company's commitment to diversity, equity, and inclusion.

Senior Content Strategist

Company: Mercury

Location: USA

Posted Oct 23, 2024

Mercury is looking for a Content Strategist to help evolve and scale their content programs. The role involves writing, editing, and ideating across channels, working cross-functionally, and managing content programs. The ideal candidate has at least 8 years of marketing experience, impeccable writing and editing skills, and experience with project management and content development.

Mid-Market Account Executive - Segment

Company: Twilio

Location: USA

Posted Oct 23, 2024

Twilio is a company that is shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses, and empowering millions of developers worldwide. The company is looking for a MidMarket Account Executive to join their Segment Sales Team, with a focus on driving opportunities through the entire sales cycle, building upon the growth and adoption of Segment in the MidMarket business segment, and owning the cross-functional team from Pre-Sales through to working with Customer Success.

Product and Marketing Data Analyst

Company: Blueprint Health

Location: USA

Posted Oct 23, 2024

Blueprint is a venture-backed digital health company that aims to improve mental health therapy by leveraging AI, consumer design, and clinical research. The company is seeking a Product and Marketing Analytics Specialist to help shape its product experience and drive marketing insights.

Regional Sales Manager

Company: Palo Alto Networks

Location: USA

Posted Oct 23, 2024

Palo Alto Networks is a company that values innovation, disruption, and cybersecurity. They are looking for sales professionals to join their team and drive revenue growth. The company offers a competitive compensation package, including a base salary, commission, and benefits.

Account Manager

Company: Weights & Biases

Location: USA

Posted Oct 23, 2024

Weights amp Biases is a company that provides tools for AI developers. They are a Series C company with $250M in funding and over 200 employees. They are looking for an Account Manager to manage the renewal process of existing customer contracts.

Paralegal/Legal Operations Professional

Company: Discourse

Location: USA

Posted Oct 23, 2024

Discourse is a global company seeking a part-time paralegal to join their legal team. The ideal candidate will provide vital support in legal research, contract management, and compliance. The company offers a flexible schedule, 5 weeks of vacation, and a welcoming workplace.

Senior Production Support Analyst

Company: Arcadia

Location: USA

Posted Oct 23, 2024

Arcadia is a mission-driven company that is transforming the healthcare industry by changing the way patients receive care. The company is looking for a Production Support Analyst to join their team, who will be responsible for providing customer support and troubleshooting issues.

Senior Paid Marketing Strategist

Company: Typeform

Location: USA

Posted Oct 23, 2024

The job posting is for a Senior Paid Marketing Strategist role at Typeform, where the candidate will develop and execute strategies for paid social channels, manage a six-figure monthly budget, and collaborate with cross-functional teams to drive revenue growth.

Senior Data Analyst

Company: CRB

Location: USA

Posted Oct 23, 2024

CRB is a company that specializes in innovative life-changing and life-saving solutions for manufacturers in the life sciences and food and beverage industries. They are looking for a data analyst to assist in delivering internal data and business intelligence initiatives.

Sales Operations Program Manager

Company: Apollo

Location: USA

Posted Oct 23, 2024

Apollo is a technology company that supports large GraphQL platforms and is redefining how software is built. They are committed to fostering a work environment where careers can thrive and are looking for a Sales Operations Program Manager to enhance sales performance and revenue growth.

Product Designer

Company: Design Pickle

Location: USA

Posted Oct 23, 2024

Design Pickle is looking for an experienced Product Designer to join their team and help shape the product experience for their customers and global network of creatives. The ideal candidate will have a strong consumer and business product background and can maintain balance in a twosided marketplace ecosystem.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages