Customer Satisfaction Jobs in USA

203,665 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Smart Building Engineer - Fault Detection & Diagnosis

Company: Willow

Location: USA

Posted Oct 23, 2024

Willow is a company that has grown from a startup to a global presence, offering a product that digitizes the build world. They are looking for an individual to join their team as an Activate Technology Engineer, who is passionate about real estate, infrastructure technology, and building systems. The role involves advancing Willow's skills library, meeting with customers, and scaling solutions across customers and asset classes.

AVP Channel Sales

Company: Bishop Fox

Location: USA

Posted Oct 23, 2024

Bishop Fox is a leading authority in offensive security, providing solutions and services to top companies. They are seeking an AVP of ChannelAlliances to lead their indirect gotomarket strategy and drive revenue across all regions.

IT Quality Assurance Engineer

Company: BeyondTrust

Location: USA

Posted Oct 23, 2024

BeyondTrust is a company that values flexibility, trust, and continual learning, and is looking for IT Quality Assurance Engineers to join their team. The role involves planning and implementing quality assurance procedures, and requires a strong understanding of software development and testing methodologies.

Director - Pharmacovigilance (PV) Clinical Trials Operations

Company: ClinChoice

Location: USA

Posted Oct 23, 2024

ClinChoice is a global full-service CRO dedicated to professional development and providing an excellent work-life balance. They are looking for a dynamic person to join their in-house team as a Director of Pharmacovigilance PV Clinical Trials Operations on a permanent basis.

CX Technical Representative - Core

Company: 1Password

Location: USA

Posted Oct 23, 2024

The job posting is for a CX Technical Representative for the Core team at 1Password. The role involves troubleshooting Tier 2 issues, providing technical assistance to customers, and working with the Extended Services team. The company offers a range of benefits, including health and wellbeing programs, growth and future opportunities, and flexibility and community.

Strategy Lead

Company: Vercel

Location: USA

Posted Oct 23, 2024

Vercel is a company that provides a frontend cloud platform for building and scaling web applications. The company is looking for a Strategy and Insights team member to drive critical initiatives and support the company's goal of building a culture of excellence.

Senior Content Marketing Specialist

Company: Workiva

Location: USA

Posted Oct 23, 2024

The job posting is for a Senior Content Marketing Specialist who will create and curate thought leadership content and product-focused marketing materials. The role requires collaboration with subject matter experts and industry principals, and the ability to manage multiple initiatives simultaneously.

Solutions Engineer - Sales

Company: KlearNow.ai

Location: USA

Posted Oct 23, 2024

KlearNowAI is a cutting-edge technology company seeking a Sales Solutions Engineer to demonstrate the value of their products to potential clients. The role involves performing product demos, providing technical expertise, and assisting in scoping client needs.

Senior Copywriter

Company: Ping Identity

Location: USA

Posted Oct 23, 2024

Ping Identity is a company that values digital freedom, respect, and diversity. They provide a flexible and collaborative work environment and offer competitive benefits and perks. The company is looking for a Senior Copywriter to join their In-House Brand and Creative team.

Paid Media Manager

Company: QuinStreet

Location: USA

Posted Oct 23, 2024

The job posting is for a paid digital marketing expert at Cloud Control Media, an innovative marketing agency. The role involves developing and implementing digital media strategies, managing multiple channels, and collaborating with the creative team. The expected salary range is $60,000 to $80,000 annually.

Sales Executive Mid-Market and Enterprise

Company: Emburse

Location: USA

Posted Oct 23, 2024

Emburse is a company that helps organizations manage corporate expenses and invoices by automating manual tasks and saving time. They provide a simple and amazing experience for CFOs and their employees, ensuring compliance and reducing costs. The company has over 18,000 customers and 12 million users globally.

Recruiting Coordinator

Company: Apollo

Location: USA

Posted Oct 23, 2024

The role of a Recruiting Coordinator at Apollo is a 1099 contract position that involves coordinating recruiting activities, ensuring a high-touch candidate experience, and working with a strong sense of urgency. The ideal candidate has experience as a Recruiting Coordinator, is exceptionally organized, and has excellent communication skills.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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