Customer Satisfaction Jobs in USA

203,691 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Member Engagement Specialist

Company: Hiring at N2

Location: USA

Posted Oct 21, 2024

The Member Engagement Specialist role on the Digital Sales team is a full-time opportunity that involves engaging with clients, conducting cold calls, and closing sales deals. The role requires an experienced and successful closer with a get-it-done attitude and a self-starter mentality. The company offers a range of benefits, including full health care, 401k, and paid time off.

Upgrade Technician

Company: Qualia

Location: USA

Posted Oct 21, 2024

Qualia is a leading B2B real estate technology company seeking an Upgrade Technician to install and upgrade their Resware product. The role requires technical expertise and strong customer relationships.

Sr. Manager - Sales Strategy & Ops

Company: HubSpot

Location: USA

Posted Oct 21, 2024

The Senior Manager of Demo Strategy role at HubSpot involves setting and executing a vision for demoing, leading a cross-functional team, and creating a comprehensive demo strategy. The role requires experience in PreSales or Demo Strategy, strong collaboration and influencing skills, and the ability to operate independently.

CQE Manager I-Rehabilitation Services-Physical Therapy

Company: American Specialty Health Incorporated

Location: USA

Posted Oct 21, 2024

American Specialty Health Incorporated is seeking a CQE Rehabilitation Services Manager I to join their Rehabilitation Services department. The position requires a professional degree in Physical Therapy, a current unrestricted license to practice, and a minimum of 5 years of clinical experience.

Senior Sales Systems & Analytics Manager

Company: Webflow

Location: USA

Posted Oct 21, 2024

Webflow is looking for a Senior Sales Systems and Analytics Manager to help scale Revenue Operations. The company offers a competitive salary, equity ownership, and a range of benefits, including 12 weeks of paid parental leave and flexible PTO.

Director of Product Marketing

Company: Vivun

Location: USA

Posted Oct 21, 2024

Vivun is seeking a Director of Product Marketing to lead the go-to-market strategy for their AI-driven product suite. The role requires a creative and strategic leader to collaborate with sales, marketing, and product teams to shape messaging, create compelling narratives, and drive product adoption.

Senior Product Manager - Grafana Datasources

Company: Grafana Labs

Location: USA

Posted Oct 21, 2024

Grafana Labs is hiring a Product Manager for their Data Sources product. The role involves developing a vision and strategy for the product, working with engineering teams, and making decisions about pricing and packaging. The company is looking for someone with 4+ years of experience in Product Management, technical background, and experience building technical tools for software engineers.

Product Manager, Machine Learning

Company: Sift

Location: USA

Posted Oct 21, 2024

Sift is looking for a Product Manager to lead their ML and ML Operationalization efforts. The role involves driving fraud risk score accuracy and stability, and working closely with customers to calibrate models to their specific needs.

Pricing Strategy

Company: Vercel

Location: USA

Posted Oct 21, 2024

Vercel is looking for a Pricing Strategy function to improve their pricing model, aligning price to value and reducing complexity for customers. The role requires a deep understanding of pricing for SaaS and infrastructure companies, with a proven track record of leading complex multistakeholder pricing projects.

Deal Operations Specialist

Company: OpenX

Location: USA

Posted Oct 21, 2024

OpenX is a company that focuses on digital media and advertising. They are looking for a Deal Operations Specialist to join their team. The job involves managing deals, data analysis, and campaign optimization. The company values teamwork, customer-centricity, and innovation.

CQE Manager I-Rehab Services-Occupational Therapy

Company: American Specialty Health Incorporated

Location: USA

Posted Oct 21, 2024

American Specialty Health Inc is seeking a CQE Rehabilitation Services Manager I to join their Rehabilitation Services Department. The position requires a professional degree in Occupational Therapy, a current unrestricted license to practice, and a minimum of 5 years of clinical experience.

Director of Strategic Partnerships

Company: Power Digital Marketing

Location: USA

Posted Oct 21, 2024

Power Digital is a techenabled growth firm that offers best-in-class services in growth marketing, including SEO, content marketing, and more. They are looking for a Director of Strategic Partnerships to help grow their existing partner relationships and develop new ones.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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