Customer Satisfaction Jobs in USA

203,691 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Enterprise Support Specialist - Development

Company: Restaurant365

Location: USA

Posted Oct 20, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurants. The company is focused on empowering team members and providing top-notch results. The Enterprise Support Specialist Development role is crucial in providing advanced technical support to Enterprise customers.

NetSec Engineer III

Company: Rackspace

Location: USA

Posted Oct 20, 2024

The job summary describes a Network Security Engineer role at Rackspace Technology, requiring technical support, troubleshooting, and maintenance of cloud infrastructure. The role involves working with customers, partners, and internal teams to resolve complex issues and provide fanatical experiences.

Senior UX Researcher

Company: G-P

Location: USA

Posted Oct 20, 2024

The company GP is seeking a Senior UX Researcher to help shape understanding of their users' needs and behaviors. The role involves conducting and exploring user research, defining and executing impactful research, and presenting findings to stakeholders.

Senior Product Operations Manager

Company: Webflow

Location: USA

Posted Oct 20, 2024

Webflow is looking for a Senior Product Operations Manager to build the connective tissue between their Engineering, Product Design, and customer-facing teams. The role involves optimizing operational workflows, collaborating with teams, and driving tool and resource optimization. The company offers a range of benefits, including equity ownership, health insurance, and paid parental leave.

Customer Success Manager

Company: Veda Data Solutions

Location: USA

Posted Oct 20, 2024

Veda is a company that helps patients get the care they need by untangling complex data management problems. They offer a range of benefits to their employees, including fully paid medical, dental, and vision insurance, and a flexible PTO policy. They are looking for talented professionals who share their values and are committed to making a positive impact in the healthcare industry.

Customer Experience Operations Lead

Company: Immersive Labs

Location: USA

Posted Oct 20, 2024

Immersive Labs is a company that provides a people-centric cyber resilience platform. They are seeking a Customer Experience Operations Lead to join their dynamic team. The ideal candidate will have a background in customer success, a deep understanding of digital customer journeys, and a passion for operational excellence.

Project Manager - Global Delivery

Company: Appen

Location: USA

Posted Oct 20, 2024

Appen is a leader in AI enablement, leveraging a global crowd of skilled contractors to collect and label data. The company is committed to creating an inclusive workplace and is a trusted partner to leaders in technology, automotive, finance, retail, healthcare, and government.

Platform Manager - Digital Intelligence Platform

Company: Airbnb

Location: USA

Posted Oct 20, 2024

Airbnb is looking for a Platform Manager Digital Intelligence Platform to lead machine learning modeling training and evaluation efforts. The role involves strategizing deploying and scaling AI in areas to transform the CS organization. The ideal candidate will have 8+ years of product management experience and a data-driven mentality.

Growth Marketing Manager - Bloom

Company: Sword Health

Location: USA

Posted Oct 20, 2024

Sword Health is a company that aims to free people from pain using technology. They have a mission to build a pain-free world and are looking for individuals to help them achieve this goal.

Vice President, Sales Leader - Genesys

Company: TTEC Digital

Location: USA

Posted Oct 20, 2024

TTEC Digital is seeking a Vice President Sales for their Genesys business. The role involves developing and sustaining a winning sales team, driving growth in bookings revenue and margins, and maintaining competitive knowledge and focus.

Software Engineer - Platform Team

Company: Bluesight

Location: USA

Posted Oct 20, 2024

Bluesight is a high-growth healthcare information technology company that creates groundbreaking medication intelligence solutions to increase efficiency, safety, and visibility for health systems and pharmaceutical manufacturers. They are looking for a Software Engineer to join their platform engineering team to design, build, and maintain a suite of services that are shared across all application engineering teams.

Partnerships Manager - Channel & Technology

Company: StackAdapt

Location: USA

Posted Oct 20, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. They are hiring a Partnerships Manager to lead and grow their Channel and Technology Partnerships. The ideal candidate will have experience in managing reseller referral and technology partners.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages