Customer Satisfaction Jobs in USA

203,691 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Senior Backend Developer

Company: Affinipay1

Location: USA

Posted Oct 20, 2024

AffiniPay is a leading fintech company that provides professional services payments and practice management software. The company is looking for a Senior Backend Developer to design, develop, and maintain the backend infrastructure for their customer-facing websites and internal marketing operations systems.

Engineering Manager

Company: Lattice

Location: USA

Posted Oct 20, 2024

The job posting is for an Engineering Manager position at Lattice, a people success platform. The role involves developing engineers, scaling the team, and collaborating cross-functionally. The company offers a competitive salary range, benefits, and a mission to build cultures where employees and companies thrive.

Senior Machine Learning Applied Scientist (Reinforcement Learning)

Company: OfferFit

Location: USA

Posted Oct 20, 2024

OfferFit is looking for an RL researcher or practitioner to work on improving sample efficiency, test credit assignment, and attribution algorithms. The role involves working closely with the CTO and Engineering team to develop and apply advanced diagnostic tools, conduct research on state-of-the-art RL techniques, and implement better monitoring and observability tooling.

Mid-Market Account Executive

Company: Vercel

Location: USA

Posted Oct 21, 2024

Vercel is a company that provides a frontend cloud platform for building and scaling web applications. The company is looking for a sales team member to join their team and help drive revenue growth. The role requires a top performer with a history of success in pipeline generation, opportunity management, and closing customers. The company offers a great compensation package, inclusive healthcare, and flexible time off.

Technical Products Specialist, Conversions

Company: NTT DATA

Location: USA

Posted Oct 20, 2024

NTT Data is hiring a Life and Annuities Technical Products Specialist for a remote position in Lincoln, Nebraska. The job requires at least five years of relevant experience and involves working with clients, products, and business operations.

Cloud Support Engineer

Company: Gurobi Optimization

Location: USA

Posted Oct 20, 2024

Gurobi Optimization is looking for passionate and dedicated individuals to join their team as Cloud Support Engineers. The role involves addressing technical inquiries, providing phone support, and assisting with product installation and troubleshooting. The ideal candidate should have a strong commitment to continuous learning, effective communication skills, and experience with cloud computing platforms.

UX/UI Designer

Company: Hypergiant

Location: USA

Posted Oct 21, 2024

Hypergiant is a Texas-based software company that creates powerful data visualization products for the space defense and critical infrastructure sectors. They are looking for a Senior UX/UI Designer to work on complex DoD projects.

Sr Product Manager

Company: Zuora

Location: USA

Posted Oct 20, 2024

The job posting is for a Product Manager role at Zuora, a company that helps businesses transition to the Subscription Economy. The role involves owning the end-to-end product lifecycle, working closely with customers, and driving product innovation. The company offers a competitive compensation package, flexible work arrangements, and a commitment to diversity and inclusion.

New Business Developer

Company: Solutions by Text

Location: USA

Posted Oct 20, 2024

The job description is for a New Business Developer to nurture and grow direct sales, with responsibilities including developing a lead to customer cycle, meeting sales targets, and contributing to business development. The company, Solutions by Text, is committed to promoting diversity and inclusion.

Digital Project Manager

Company: Brightspeed

Location: USA

Posted Oct 20, 2024

Brightspeed is a company that provides fast and reliable internet connections and aims to accelerate the upgrade of copper to fiber optic technologies. They are looking for a Digital Project Manager to join their team and oversee the planning, execution, and delivery of digital projects.

Sr. Product Manager - Agency Integrations

Company: Pinterest

Location: USA

Posted Oct 20, 2024

The job posting is seeking an experienced Product Manager to lead integrations with Agency data and technology platforms. The ideal candidate has a deep understanding of integration technologies and agency operations, and is passionate about the agency ecosystem.

Information Systems Security Manager

Company: Raft

Location: USA

Posted Oct 20, 2024

Raft is a customer-obsessed non-traditional small business looking for an experienced Information Systems Security Manager to support their customers and join their passionate team of high-impact problem solvers. The company offers a competitive salary, fully covered healthcare, and a range of benefits.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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