Customer Satisfaction Jobs in USA

203,691 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Senior Director of Strategic FP&A

Company: Attentive

Location: USA

Posted Oct 17, 2024

Attentive is a company that is revolutionizing the way businesses connect with their customers through AI-driven marketing. They are seeking a Senior Director of Strategic FPampA to join their team and help shape the future of customer communication.

QA Engineer

Company: Nextdata

Location: USA

Posted Oct 18, 2024

Nextdata is a company that is pioneering a new way for developers to work with data, enabling them to share it responsibly through data product containers. They are seeking a Quality Assurance Engineer to ensure the excellence of their OS across various deployments.

Account Executive - Small Business

Company: HubSpot

Location: USA

Posted Oct 17, 2024

HubSpot is looking for a Growth Specialist Account Executive to join their direct sales team. The role involves identifying and closing new business opportunities, managing a pipeline of prospects, and partnering with marketing and technology departments. The company offers a competitive cash compensation range of $140,000 to $160,000 annually, as well as benefits and perks.

US Customer Success Manager

Company: Incisiongroupbv

Location: USA

Posted Oct 17, 2024

Incision is a company that provides a platform for surgical training and team performance. They are looking for a Customer Success Manager to support and manage their Academy customers. The role involves maintaining a clear overview of customers, implementing their product, and managing customer engagement and satisfaction.

Sales Training Specialist

Company: Noah Medical

Location: USA

Posted Oct 17, 2024

Noah Medical is a company that is building the future of medical robotics, and they are looking for talented and motivated team members to join their team. The company is committed to revolutionizing robotic surgery and is offering a competitive salary and benefits package.

Customer Success Project Manager

Company: Gohighlevel

Location: USA

Posted Oct 17, 2024

HighLevel is a cloud-based marketing and sales platform that empowers businesses to elevate their digital presence and drive growth. The company has a strong company culture and encourages a healthy work-life balance for its employees.

Personal Lines Bodily Injury Adjuster

Company: Reserv

Location: USA

Posted Oct 18, 2024

Reserv is an insurtech company that is creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. They are looking for a Personal Lines Bodily Injury Auto Adjuster to handle and resolve auto insurance claims involving bodily injuries. The role requires a deep understanding of policy coverage, liability assessment, and medical terminology. The company values diversity and believes that diversity in viewpoints and critical thinking drives innovation and success.

Insurance Claims Associate

Company: Lendbuzz

Location: USA

Posted Oct 17, 2024

Lendbuzz is a company that believes in financial opportunity for everyone. They develop innovative technologies to provide better access to credit for underserved borrowers. The company values diversity, compassion, simplicity, honesty, and transparency. They are looking for an Insurance Claims Associate to work towards maximizing financial recoveries for Lendbuzz.

Senior Incident Response Analyst

Company: Coalition, Inc.

Location: USA

Posted Oct 17, 2024

The job description is for a Digital Forensics Incident Response (DFIR) consultant. The role involves conducting IR investigations, fulfilling client requests, and providing strategic recommendations. The job requires strong technical skills, excellent problem-solving abilities, and excellent communication skills.

Junior Android Engineer

Company: Fieldwire

Location: USA

Posted Oct 17, 2024

Fieldwire is a construction field management software that is looking for an Android Software Engineer to join their team. The company is obsessed with improving the way teams work together and is building a Field Management Platform dedicated to construction teams. The job requires experience with Android development, Kotlin, and a strong understanding of algorithms and data structures.

Director, Business Intelligence

Company: National Funding

Location: USA

Posted Oct 17, 2024

National Funding is seeking a Director of Business Intelligence to develop and execute a comprehensive business intelligence strategy. The ideal candidate has a strong background in enterprise analytics and reporting, with experience in building data infrastructure. The company offers a positive energetic passionate business casual environment with management committed to employee success.

Senior Product Designer - Marketplace Efficiencies

Company: Palmstreet

Location: USA

Posted Oct 17, 2024

Palmstreetapp is a live buying and selling platform for exotic plants, handicrafts, and more. They are looking for a Sr Product Designer to empower sellers' business growth through their web-based business portal and consumer-facing mobile app.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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