Customer Satisfaction Jobs in USA

203,707 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Construction Business Development Manager

Company: Constellation Energy

Location: USA

Posted Oct 17, 2024

Constellation is a leader in carbon-free energy production, offering a range of clean energy solutions to help reduce carbon footprint and achieve sustainability goals. The company provides a workplace that ensures mutual respect and offers a wide range of benefits to its employees.

Oracle Financials Cloud Solution Architect

Company: Cognizant

Location: USA

Posted Oct 17, 2024

Cognizant Technology Solutions is looking for an Oracle Financials Cloud Solution Architect to join their team. The role involves driving the sales process by providing deep technical expertise and crafting tailored solutions for clients. The company offers a competitive salary and benefits package.

Growth Manager

Company: Idiq

Location: USA

Posted Oct 17, 2024

The company IDIQ is looking for talented individuals to join their team. They offer a positive work environment, generous benefits, and opportunities for growth. The job description is for a Growth Manager position, responsible for identifying and executing growth opportunities.

Principal Tech Sales Manager

Company: Constellation Energy

Location: USA

Posted Oct 17, 2024

Constellation is a leading clean energy company that provides energy and services to transform the future. They offer a wide range of benefits and rewards to their employees, and are committed to advancing diversity, equity, and inclusion.

Account Manager

Company: JMAC Lending

Location: USA

Posted Oct 17, 2024

JMAC Lending is a company that has been in business for over 25 years, providing innovative products and exceptional service to its clients. The company is committed to delivering competitive product pricing and has a team of talented professionals who are dedicated to helping their partners grow their business.

Director, Customer Education & Support

Company: Noredink

Location: USA

Posted Oct 17, 2024

NoRedInk is a company that helps students become better writers by providing a deeply engaging and adaptive curriculum. They are looking for a Director of Customer Education and Support to lead the strategic vision execution and continuous improvement of their professional learning and customer support functions.

Global Account Director

Company: Acquia

Location: USA

Posted Oct 17, 2024

Acquia is a company that empowers ambitious brands to create digital customer experiences. They offer a digital experience platform that enables marketers, developers, and IT operations teams to rapidly compose and deploy digital products and services. The company is looking for a Global Account Director to develop and grow their largest strategic clients.

Strategic Customer Success Manager

Company: Lwolf

Location: USA

Posted Oct 17, 2024

The job description is for a Customer Success group responsible for acting as trusted advisors to customers. The role involves working on various activities such as collaborating on solutions, driving customer adoption, and identifying additional value creation opportunities.

FP&A Manager

Company: Webflow

Location: USA

Posted Oct 17, 2024

Webflow is looking for an experienced FPampA Manager to own the FPampA planning and reporting tool and support critical FPampA processes. The role requires strong understanding of accounting fundamentals and FPampA concepts, experience with data statistical tools and spreadsheets, and excellent communication skills.

Senior Construction Engineer, Energy Development

Company: Constellation Energy

Location: USA

Posted Oct 17, 2024

Constellation is a leading producer of clean carbon-free energy, focused on accelerating the transition to a carbon-free future. The company offers a wide range of benefits and rewards, including competitive salaries, commission program, and comprehensive medical and dental benefits. The Sr Development Engineer position is responsible for identifying and developing large-scale energy services and energy asset projects for various customers.

Sr. Full Stack Engineer

Company: Authentica Solutions

Location: USA

Posted Oct 17, 2024

Authentica Solutions is a leading EdTech organization that aims to reimagine the education sector by providing innovative solutions. They are seeking a skilled Data Engineer to play a pivotal role in advancing their Education Intelligence Platform.

Oracle EPM Architect

Company: Cognizant

Location: USA

Posted Oct 17, 2024

Cognizant Technology Solutions is looking for an Oracle EPM Architect to join their team. The role involves designing, developing, and implementing Oracle EPM solutions for clients. The company offers a competitive salary, benefits, and opportunities for growth.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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