Customer Satisfaction Jobs in USA

203,691 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Sales Account Manager

Company: Ghost

Location: USA

Posted Oct 19, 2024

Ghost is a private B2B marketplace that helps top global brands expand their distribution. The company is backed by top VC firms and is one of LA's fastest-growing startups. As an Account Manager, you'll build and manage relationships with buyers, helping them maximize the value of the platform.

Product Owner, IVR & Chat

Company: Brightspeed

Location: USA

Posted Oct 19, 2024

Brightspeed is a company that provides fast and reliable internet connections and aims to accelerate the upgrade of copper to fiber optic technologies. They are looking for a Product Owner IVR amp Chat to lead the development and launch of portfolio products and platforms.

Director of Product Management

Company: Zenput

Location: USA

Posted Oct 19, 2024

Crunchtime is a global software development company that provides solutions to the food industry. They are looking for a Director of Product Management to lead their product development team and manage a product line. The role requires experience in managing technical software products, building and iterating on products with cross-functional teams, and excellent communication and presentation skills.

Senior Cloud Alliance Manager

Company: Teleport

Location: USA

Posted Oct 18, 2024

Teleport is a company that helps companies stay secure while moving fast. They provide a modern infrastructure access platform that improves the efficiency of engineering teams and fortifies infrastructure against bad actors or errors. They are seeking an experienced Alliance Manager to develop and grow their strategic alliance with Amazon Web Services (AWS) globally.

Staff Accountant/Bookkeeper

Company: Kaizen CPAs + Advisors

Location: USA

Posted Oct 19, 2024

Kaizen CPAs + Advisors is a family-owned business that provides accounting and financial services to small businesses. They are looking for a Staff Accountant to join their team, who will be responsible for preparing financial statements, managing clients, and providing customer service.

Lead Site Reliability Engineer

Company: AppOmni

Location: USA

Posted Oct 18, 2024

AppOmni is a leader in SaaS Security, helping customers achieve secure productivity with their applications. The company is looking for a Lead Site Reliability Engineer to improve the reliability, scalability, and performance of their platform.

Senior Sales Engineer

Company: Snowplow

Location: USA

Posted Oct 18, 2024

Snowplow is seeking a Sales Engineer to work with Account Executives to qualify opportunities and identify use cases across key verticals. The role requires strong technical skills and experience in sales engineering, data modeling, and cloud data warehouses.

Partner Customer Success Manager

Company: JumpCloud

Location: USA

Posted Oct 19, 2024

The job description is for a Partner Customer Success Manager at JumpCloud, a company that provides a unified open directory platform. The role involves partnering with partners and customers to deliver a world-class experience, overseeing customer onboarding, and identifying expansion opportunities.

Sr Analyst, Corporate Tax

Company: Cresco Labs

Location: USA

Posted Oct 19, 2024

Cresco Labs is a leading cannabis company that aims to normalize and professionalize the industry. They offer a range of products and services, including Sunnyside dispensaries, and are committed to social equity and educational development.

RCM Customer Success Manager

Company: Osmind

Location: USA

Posted Oct 19, 2024

Osmind is a platform for clinicians and researchers advancing new lifesaving mental health treatments. The company is working to accelerate new science and improve access to care for patients. They are expanding their services to include revenue cycle management and are hiring a team member to manage client accounts and provide expert guidance on mental health billing.

Manager, Customer Support

Company: Sift

Location: USA

Posted Oct 18, 2024

The Customer Support team at Sift is dedicated to providing exceptional service to customers, ensuring their success and satisfaction. The team is looking for a Customer Support Manager to lead and mentor a team of support specialists, responsible for managing day-to-day support operations and driving continuous improvement.

Strategic Partnerships Director

Company: Flipside Crypto

Location: USA

Posted Oct 19, 2024

The text describes Flipside, a company that helps blockchain ecosystems grow through data science and community. It highlights the company's proprietary wallet scoring methodology and its ability to drive meaningful ecosystem awareness and activation. The text also describes the role of the Strategic Partnerships Director, who is responsible for building relationships with potential blockchain customers and designing consultative approaches to solving growth.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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