Customer Satisfaction Jobs in USA

203,725 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Senior Data Analyst

Company: brightwheel

Location: USA

Posted Oct 17, 2024

Brightwheel is a technology brand in early education, seeking a Senior Data Analyst to join the Analytics team. The company aims to enable high-quality early education for every child by giving teachers more time with students and supporting small businesses. The ideal candidate has strong analytical skills, technical knowledge, and excellent communication skills.

Bilingual Customer Support Engineer

Company: FireMon

Location: USA

Posted Oct 17, 2024

FireMon is a company that provides network security solutions and is looking for a Customer Support Engineer to join their team. The role involves providing best-in-class customer service and support, troubleshooting technical issues, and working with customers to resolve their problems.

HR Business Partner

Company: 1Password

Location: USA

Posted Oct 17, 2024

1Password is a company that values simplicity, honesty, and a human-centric approach to solving problems. They offer a range of benefits, including health and wellbeing, growth and future, and flexibility and community. The company is committed to fostering an inclusive and diverse workplace and is an equal opportunity employer.

Senior UX Researcher

Company: Aurora Solar

Location: USA

Posted Oct 17, 2024

Aurora Solar is a company that aims to create a future of solar energy for all. They offer award-winning software that helps solar professionals design and install solar arrays. The company is remote-first and has a collaborative team environment. They are looking for a Senior UX researcher to join their team and help define their products.

Account Manager

Company: JMAC Lending

Location: USA

Posted Oct 17, 2024

JMAC Lending is a company that has been in business for over 25 years, providing innovative products and exceptional service to its clients. The company is committed to delivering competitive product pricing and has a team of talented professionals who are dedicated to helping their partners grow their business.

Director, Customer Education & Support

Company: Noredink

Location: USA

Posted Oct 17, 2024

NoRedInk is a company that helps students become better writers by providing a deeply engaging and adaptive curriculum. They are looking for a Director of Customer Education and Support to lead the strategic vision execution and continuous improvement of their professional learning and customer support functions.

Global Account Director

Company: Acquia

Location: USA

Posted Oct 17, 2024

Acquia is a company that empowers ambitious brands to create digital customer experiences. They offer a digital experience platform that enables marketers, developers, and IT operations teams to rapidly compose and deploy digital products and services. The company is looking for a Global Account Director to develop and grow their largest strategic clients.

Senior Product Manager - Data

Company: Pax8

Location: USA

Posted Oct 17, 2024

The job posting is for a Senior Product Manager at Pax8, responsible for shaping the future of data-driven decision-making for partners. The role requires a strong background in product management, experience in building data products, and skills in data analysis and visualization.

Customer Experience Associate (Seasonal)

Company: Nugget

Location: USA

Posted Oct 17, 2024

Nugget is a direct-to-consumer kids furniture brand looking for a Customer Experience Associate to work with their growing team. The role involves providing support to customers and representing the brand's voice and values. The company is described as fun-loving and passionate about problem-solving and helping customers.

FP&A Manager

Company: Webflow

Location: USA

Posted Oct 17, 2024

Webflow is looking for an experienced FPampA Manager to own the FPampA planning and reporting tool and support critical FPampA processes. The role requires strong understanding of accounting fundamentals and FPampA concepts, experience with data statistical tools and spreadsheets, and excellent communication skills.

Sales Assist Representative I

Company: Zapier

Location: USA

Posted Oct 17, 2024

Zapier is looking for a SalesAssist Representative I to join their SalesAssist Motion in India. The role is for a 12-month contract and involves working on live chat conversations, demos, and emails to help customers evaluate and buy Zapier's offers. The ideal candidate has a genuine passion for sales, a desire to continually learn and improve, and the drive to achieve excellence within the industry.

Sr. Full Stack Engineer

Company: Authentica Solutions

Location: USA

Posted Oct 17, 2024

Authentica Solutions is a leading EdTech organization that aims to reimagine the education sector by providing innovative solutions. They are seeking a skilled Data Engineer to play a pivotal role in advancing their Education Intelligence Platform.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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