Customer Satisfaction Jobs in USA

203,725 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Senior Growth Marketing Manager - Paid Social

Company: Monarch Money

Location: USA

Posted Oct 16, 2024

Monarch is a financial management company that has quickly become one of the premier ways to manage your financial life. The company is passionate about building a company, product, and brand that both customers and employees love. They are seeking a Senior Growth Marketing Manager to join their growing marketing team.

Web Designer & Developer

Company: Nextech

Location: USA

Posted Oct 16, 2024

The job posting is looking for a Web Designer and Developer to conceptualize, design, and enhance customer-facing websites. The ideal candidate will have a strong understanding of user experience, technical expertise, and excellent communication skills.

SR Backend Java Engineer - Distributed Systems

Company: Rackspace

Location: USA

Posted Oct 16, 2024

Rackspace Technology is hiring a SR Backend Java Engineer to work on large-scale distributed systems, developing infrastructure and solving technical challenges. The team develops high-performing systems for 200 million+ active users, handling billions of transactions daily.

Global Revenue Enablement Manager - Retention & Growth

Company: Degreed

Location: USA

Posted Oct 16, 2024

The job posting is for a Global Revenue Enablement Manager position, requiring 5+ years of experience in customer success or enablement. The role involves partnering with the Customer Success and Key Accounts Team to drive customer satisfaction and revenue growth through retention and upselling. The job requires strong analytical and communication skills, as well as the ability to work cross-functionally and adapt to a fast-paced environment.

Partner Marketing Manager

Company: Zip

Location: USA

Posted Oct 16, 2024

Zip is a fast-growing company that is hiring a Partner Marketing Manager to drive revenue growth through joint marketing efforts with partners. The company is looking for a strategic thinker with experience in partner marketing and a knack for driving demand and product marketing.

Partner Customer Success Manager

Company: JumpCloud

Location: USA

Posted Oct 16, 2024

JumpCloud is a company that delivers a unified open directory platform to manage identities, devices, and access across organizations. The company is looking for a Partner Customer Success Manager to partner with channel managers and oversee customer onboarding, providing guidance and identifying expansion opportunities.

Digital Account Manager

Company: Cendyn

Location: USA

Posted Oct 16, 2024

The Digital Account Manager is responsible for managing customer accounts, growing revenue, and delivering value to customers. The role requires strong communication, project management, and commercial acumen skills.

Interstate Tractor Trailer Bodily Injury Claims Adjuster

Company: Reserv

Location: USA

Posted Oct 16, 2024

Reserv is an insurtech company that is seeking highly organized and customer-focused Commercial Transportation Resolution Specialists to join their team. The company is focused on automating manual tasks to tackle longstanding problems in claims and is looking for adjusters who can work in an evolving environment.

Senior Manager - Business Technology

Company: Webflow

Location: USA

Posted Oct 16, 2024

Webflow is a leading visual development platform that enables people to build websites visually, saving engineering time. The company is looking for a Senior Manager Business Technology to lead its Business Technology team, which contributes significantly to its overall success.

Distribution Partner Manager

Company: Figma

Location: USA

Posted Oct 16, 2024

Figma is looking for a Partner Manager to support agencies, systems integrators, consultancies, and commercial providers. The role involves identifying new prospects, partnering with GTM teams, and managing relationships with official and unofficial partners.

Product Manager

Company: 113134

Location: USA

Posted Oct 16, 2024

The job posting is for a Product Manager position at Cast amp Crew, a company that provides entertainment technology and services. The job requires building high-quality and timely solutions to solve complex business problems, working closely with customers and internal stakeholders, and leading large-scale cross-functional product initiatives.

Interstate Tractor Trailer Transportation Claims Resolution Specialist: Auto Physical and Property Damage

Company: Reserv

Location: USA

Posted Oct 16, 2024

Reserv is an insurtech company that is seeking highly organized and customer-focused Transportation Physical Damage Claims Adjusters to join their team. The company is focused on automating manual tasks to tackle longstanding problems in claims and is looking for adjusters who can work in an evolving environment.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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