Customer Satisfaction Jobs in USA

203,725 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Payroll Supervisor

Company: Punchh

Location: USA

Posted Oct 15, 2024

The text describes the company PAR Technology and its purpose, highlighting its commitment to innovation and customer success. It also outlines the role of the Payroll Supervisor, including responsibilities and requirements.

Chief Technology Officer

Company: Praetorian

Location: USA

Posted Oct 15, 2024

Praetorian is seeking a seasoned Chief Technology Officer to lead the technical direction and strategy, partnering with the CEO and Chief Product Officer. The company is committed to an inclusive and diverse work environment and offers competitive salary, employee stock option plan, and comprehensive benefits.

Director, Professional Services - Growth & Enterprise

Company: AcuityMD

Location: USA

Posted Oct 15, 2024

AcuityMD is a software and data platform that accelerates access to medical technologies. The company is seeking a dynamic and experienced Professional Leader to lead the Growth and Enterprise customer segments.

Senior Product Designer I, Social Tools, Marketing Hub

Company: HubSpot

Location: USA

Posted Oct 15, 2024

The job posting is for a UX designer position at HubSpot, a customer and product-focused company. The role involves working with a team to design and deliver a crafted experience to customers, and requires a strong interest in working in the social media space.

Oracle Fusion HCM Delivery Manager

Company: Cognizant

Location: USA

Posted Oct 15, 2024

Cognizant Technology Solutions is looking for an Oracle Fusion HCM Delivery Manager to join their team. The ideal candidate will have extensive expertise in Oracle Fusion HCM and domain skills in Banking, Financial, and Insurance. The role involves providing strategic direction, coordinating with stakeholders, and ensuring project success.

Services Delivery Manager

Company: Snowflake Computing

Location: USA

Posted Oct 15, 2024

The job posting is for a Services Delivery Manager at Snowflake, responsible for driving new service opportunities, working with customers and internal stakeholders, and ensuring customer applications are well-designed and scalable. The ideal candidate has 7+ years of experience in a Services Delivery role, a track record of delivering on PS revenue targets, and experience in the Data Warehousing, Business Intelligence, and Cloud field.

TikTok Shop Specialist

Company: BAD Marketing

Location: USA

Posted Oct 15, 2024

The text describes a company, BAD Marketing, that specializes in growth marketing and is looking for a TikTok Shop Specialist to manage and optimize their TikTok Shop operations. The company values its team and provides benefits such as comprehensive health insurance and opportunities for professional development.

Licensed Inside Sales Representative

Company: CONNECT, powered by American Family Insurance

Location: USA

Posted Oct 15, 2024

The job posting is looking for a dedicated and motivated individual to join their team as a Licensed Inside Sales Representative. The role involves assisting clients via warm leads to educate, provide quotes, and sell insurance products. The company offers a competitive compensation package, including a base pay, uncapped bonus plan, and variable compensation. The job also provides benefits such as comprehensive medical, dental, and vision benefits, a competitive 401k contribution, and paid time off.

Oracle Opera SME

Company: Cognizant

Location: USA

Posted Oct 15, 2024

Cognizant is looking for an expert Oracle Opera SME to serve global clients. The role involves driving technology discussions, analyzing gaps, and providing thought leadership to improve services and technologies.

Senior Integration Engineer

Company: AssistRx

Location: USA

Posted Oct 15, 2024

AssistRx is a company that provides technology solutions and premium customer service for the specialty pharma industry. They are looking for an Integration Engineer to design and build their data warehousing and analytics capabilities. The company is dedicated to improving patient care and has developed exclusive technology with their iAssist product.

Customer Success Manager I

Company: Finquery

Location: USA

Posted Oct 15, 2024

The job description is for a Customer Success Manager at FinQuery, a company that provides contract and spend intelligence solutions. The role involves building relationships with customers, providing excellent customer service, and driving growth within the customer base.

Senior/Business Systems Engineer

Company: ITHAKA

Location: USA

Posted Oct 15, 2024

ITHAKA is a mission-driven organization that aims to expand access to knowledge and education worldwide. They are looking for a Systems Engineer to join their team, who will work on creating software integrations and providing application management for internal teams.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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