Customer Satisfaction Jobs in USA

203,725 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Senior DevOps Engineer

Company: Element 84, Inc.

Location: USA

Posted Oct 16, 2024

Element 84 is a woman-owned small business that works with public, private, and nonprofit sector clients to develop geospatial data processing pipelines and build software that helps answer big questions about our health, infrastructure, and changing planet. They value diversity, inclusivity, and work-life balance, and are looking for experienced DevOps engineers with strong AWS experience to support projects across multiple application domains.

Manager, Member Success Operations

Company: Carrot Fertility

Location: USA

Posted Oct 16, 2024

Carrot Fertility is a leading global fertility and family-building platform providing care for everyone everywhere. They are looking for a skilled call center operations leader to join their service center team in Des Moines, Iowa.

Senior Product Manager - Voice Payments and Capacity

Company: Twilio

Location: USA

Posted Oct 16, 2024

Twilio is hiring a Payments and Capacity Product Manager to help accelerate the growth of their products. The role involves owning PCI compliance, managing relationships with payment processor partners, and expanding payment capture to additional communication channels. The company values diversity, equity, and inclusion, and offers a range of benefits to its employees.

Senior Vendor Alliances Manager

Company: Pax8

Location: USA

Posted Oct 16, 2024

The Sr Vendor Alliances Manager Americas plays a strategic role in growing vendor revenue by managing vendor relationships, product pipeline, and forecast reporting. They collaborate with Vendor Alliance Managers, Product Management, and SalesMarketing teams to promote sales enablement and lead vendor efforts on promotions and partner programs.

Senior Product Designer

Company: Aurora Solar

Location: USA

Posted Oct 16, 2024

Aurora Solar is a company that aims to create a future of solar energy for all. They have a remote-first team of sustainable energy enthusiasts who design and develop software for solar professionals. They are looking for a Senior Product Designer to drive product design on their HelioScope product, which is a cloud-based design and engineering platform for commercial and industrial solar projects.

Interstate Trucking Claims Director

Company: Reserv

Location: USA

Posted Oct 16, 2024

Reserv is an insurtech company that is creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. They are looking for a Claims Director to oversee a team of Claims Managers and are seeking someone with deep technical and subject matter experience in commercial transportation claims.

Live Captioning/Streaming Project Manager

Company: Keywords Studios

Location: USA

Posted Oct 16, 2024

Keywords Studios is seeking a Live Captioning Project Manager to join their team. The role requires excellent organizational skills, attention to detail, and a passion for accessibility in media. The company is dedicated to following an equal opportunities policy and protecting personal information.

Director - Interactive Design

Company: 1Password

Location: USA

Posted Oct 16, 2024

1Password is seeking a visionary and strategic leader to serve as their Director of Interactive Design. The role involves developing and executing a comprehensive website design experience to achieve the company's brand and category-building objectives.

Director, Social Media

Company: Ag1

Location: USA

Posted Oct 16, 2024

AG1 is a company that is committed to empowering people to take ownership of their health. They have a strong ethos rooted in science and a dedication to continuous improvement. The company is seeking a Director of Social Media to lead their social media efforts and drive channel strategy and objectives.

Principal Product Manager, AI Factory

Company: Domino Data Lab

Location: USA

Posted Oct 16, 2024

Domino Data Lab is a leading Enterprise AI platform that powers model-driven businesses. The company is looking for a Principal Product Manager to define and execute the next chapter of its AI Factory, which will focus on building and operating Generative AI systems.

Services Delivery Manager

Company: Snowflake

Location: USA

Posted Oct 16, 2024

The job description is for a Services Delivery Manager at Snowflake, responsible for driving new service opportunities, working with customers and internal stakeholders, and ensuring customer satisfaction. The ideal candidate has 7+ years of experience in a similar role, with a track record of delivering on PS revenue targets and strong presentation skills.

Lead Engineer - Frontend

Company: hims & hers

Location: USA

Posted Oct 16, 2024

The company is seeking a Lead Software Engineer to join their Subscription Management team. The role involves collaborating with cross-functional teams to build innovative features, enhancing user experience, and optimizing acquisition funnels. The ideal candidate has 10+ years of experience in software engineering, strong understanding of modern web technologies, and excellent communication skills.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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