Customer Satisfaction Jobs in USA

203,725 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

VP - Product Engineering

Company: MyFitnessPal

Location: USA

Posted Oct 15, 2024

MyFitnessPal is looking for exceptional leaders to help further their mission to improve the health of every body through better food choices. The company provides tools and resources to reach weight management goals and is looking for a VP Engineering to lead a large multidisciplinary software development team.

Senior Product Manager - Payments

Company: Zepz

Location: USA

Posted Oct 15, 2024

The job posting is for a Senior Product amp Partnerships Manager at Zepz, responsible for leading the strategy and execution for customer funding solutions. The role requires experience in product management within fintech or payments, and a natural ability to build rapport and collaborate with senior stakeholders.

Head of Legal

Company: Scribd

Location: USA

Posted Oct 15, 2024

Scribd is seeking an experienced and strategic leader for its Legal Team. The company is committed to equal employment opportunity and offers a comprehensive benefits package, including healthcare insurance, paid parental leave, and a competitive equity ownership.

Data Labeler

Company: Incode Technologies

Location: USA

Posted Oct 15, 2024

Incode is seeking a dedicated Data Labeler to support datadriven projects by accurately categorizing and annotating data. The role offers a unique opportunity to contribute to cuttingedge technology development and be part of international growth.

Senior Enterprise Sales Account Executive (New Logo Sales)

Company: Emburse

Location: USA

Posted Oct 15, 2024

Emburse is a company that helps organizations manage corporate expenses and invoices by automating manual tasks and saving time. They are looking for Senior Account Executives to focus on finding and closing deals with companies over 4000 employees in size. The job requires a strong understanding of the territory, competitive offerings, and marketplace, as well as the ability to articulate the company's service benefits and processes to potential clients.

Technical Writer

Company: dscout

Location: USA

Posted Oct 14, 2024

Dscout is a company that bridges the gap between product teams and users, providing a platform for companies to uncover critical insights into user needs and behaviors. As a Technical Writer, you will work closely with product managers and other subject matter experts to produce high-quality user-friendly documentation.

Senior Frontend Engineer - DataViz

Company: Grafana Labs

Location: USA

Posted Oct 15, 2024

Grafana is looking for a frontend developer to join their DataViz squad. The team is responsible for visualizing data in Grafana and is looking for someone with experience in data transformation and visualization. The company values autonomy, collaboration, and respect, and offers a competitive compensation package.

Director - Supply Chain & Operations

Company: brightwheel

Location: USA

Posted Oct 15, 2024

Brightwheel is a technology brand in early education, committed to providing high-quality education to every child. The company is looking for a Director of Supply Chain and Operations to lead the teams responsible for procuring supplies, creating products, and fulfillment.

Training and Development Specialist

Company: The Black Tux

Location: USA

Posted Oct 14, 2024

The Black Tux is a company that provides modern formal wear with an incredible fit, and they are looking for a Training and Development Specialist to support their Showroom associates. The role involves creating and facilitating training programs, coaching employees, and identifying skill gaps. The company offers a range of benefits, including competitive medical and dental plans, equity in the company, and flexible time off.

Director - Mid Market Sales

Company: Vercel

Location: USA

Posted Oct 15, 2024

Vercel is a fast-growing organization that provides a frontend cloud platform for building and scaling web applications. The company is looking for a sales leader to join their team, who will be responsible for driving revenue growth and evangelizing their platform to customers.

Performance Marketing Manager - App Campaigns

Company: Kraken

Location: USA

Posted Oct 15, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for users to achieve financial freedom and inclusion. The company is committed to industry-leading security, crypto education, and world-class client support.

Engineering Manager

Company: Lattice

Location: USA

Posted Oct 15, 2024

The job posting is for an Engineering Manager at Lattice, responsible for developing and scaling a team of software engineers. The role requires experience in software engineering, leadership, and collaboration. The company offers a competitive salary, benefits, and a positive work environment.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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