Customer Satisfaction Jobs in USA

203,725 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Senior Data Analytics Engineer

Company: Blackpoint Cyber

Location: USA

Posted Oct 14, 2024

Blackpoint Cyber is a leading cybersecurity company seeking a Senior Analytics Engineer to design and support their data architecture and analytics capabilities. The role offers a fully remote opportunity to contribute to a dynamic and growing BI team.

Senior Design Consultant

Company: Suvoda

Location: USA

Posted Oct 14, 2024

The job description is for a Senior Design Consultant in the US, working remotely. The role involves designing Interactive Response Technology (IRT) for clinical trials, working with clients, and leading internal and client reviews. The job requires strong interpersonal, communication, and analytical skills, with a bachelor's degree or equivalent experience.

Oracle BI Technical Architect

Company: Cognizant

Location: USA

Posted Oct 14, 2024

Cognizant Technology Solutions is looking for an Oracle BI Technical Architect to join their team. The role involves assisting clients in navigating the digital shift, leveraging cloud, social, and mobile enterprise application platforms to drive innovation and efficiency.

Product Growth Analyst

Company: PandaDoc

Location: USA

Posted Oct 14, 2024

The Data Team at PandaDoc is looking for a Product Growth Analyst to join their team. The role involves analyzing user acquisition and onboarding flows, collaborating with product managers, and creating detailed reports and dashboards. The company offers a competitive salary range, benefits, and a positive work-life balance.

Mid-Market Customer Success Manager

Company: Newsela

Location: USA

Posted Oct 14, 2024

The role of MidMarket Customer Success Manager at Newsela involves managing a portfolio of accounts, building partnerships, and driving company results. The role requires experience in EdTech, client success planning, and relationship building. The company offers a range of benefits, including flexible PTO, work-from-home options, and professional development opportunities.

NetSuite Functional Finance Specialist

Company: Cognizant

Location: USA

Posted Oct 14, 2024

Cognizant Technology Solutions is looking for a NetSuite Functional Finance Specialist to join their team. The ideal candidate will have experience with Netsuite ERP and will lead the design and implementation of Netsuite ERP systems across various domains.

Senior Security Engineer - Corporate Security

Company: 1Password

Location: USA

Posted Oct 14, 2024

1Password is a company that values simplicity, honesty, and a human-centric approach to solving problems. They are committed to customer privacy and security, and are looking for an experienced security engineer to join their team. The company offers a range of benefits, including health and wellbeing, growth and future, and flexibility and community.

Customer Service Representative

Company: Conduent Commercial Solutions, LLC

Location: USA

Posted Oct 14, 2024

Conduent delivers mission-critical services and solutions, creating exceptional outcomes for clients and millions of people. You have an opportunity to thrive, make a difference, and be part of a culture that values individuality.

Senior Technical Project Manager

Company: REE Medical

Location: USA

Posted Oct 14, 2024

The job summary describes a Senior Technical Project Manager role at REE, responsible for managing large-scale projects, coordinating cross-functional teams, and ensuring project success. The role requires strong technical competence, analytical and problem-solving skills, and excellent communication and interpersonal abilities.

Associate Data Platform Engineer

Company: Kin

Location: USA

Posted Oct 14, 2024

Kin is a digital insurer focused on home insurance, aiming to change the industry by leveraging data and technology to provide customizable coverage and excellent claims service. The company is looking for talented individuals to join its mission, offering a range of benefits and a dynamic work environment.

Customer Success Engineer

Company: Cyberark

Location: USA

Posted Oct 14, 2024

The job description is for a Customer Success Engineer at CyberArk, responsible for driving adoption and best practices across a wide customer base. The role requires strong communication and interpersonal skills, as well as experience with cybersecurity and IAM solutions.

Life and Annuities Technical SME

Company: NTT DATA

Location: USA

Posted Oct 14, 2024

NTT DATA is hiring a Life and Annuities Technical SME for a fully remote position in Dallas, Texas. The job requires 15+ years of experience in Life Insurance and Annuity TPA business, programming, and debugging. The company offers a competitive salary range, benefits, and a diverse and inclusive work environment.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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