Customer Satisfaction Jobs in USA

203,725 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Customer Success Manager II

Company: Finquery

Location: USA

Posted Oct 12, 2024

The job description is for a Customer Success Manager II at FinQuery, a company that provides contract and spend intelligence solutions. The role involves building relationships with customers, identifying upsell and cross-sell opportunities, and managing customer satisfaction. The job requires strong communication and organizational skills, as well as experience in customer success or account management.

Sales Director - Digital Marketing

Company: Cendyn

Location: USA

Posted Oct 12, 2024

The job description is for a Director of Sales Digital Marketing who will develop and execute a territory sales plan, develop and maintain a robust sales pipeline, and achieve sales quota. The ideal candidate has experience in Digital Marketing and eCommerce sales in the Hotel industry and is responsible for new customer acquisition.

Senior Unix Administrator / Systems Engineer

Company: Dev Technology

Location: USA

Posted Oct 11, 2024

Dev Technology Group is looking for a Senior Unix/Linux Engineer/Administrator to work on mission-critical systems for the federal government. The ideal candidate will have experience in Unix administration, security, and system maintenance, and will be able to work independently and collaboratively with cross-functional teams.

Software Engineer (EDI Gateway)

Company: Nava

Location: USA

Posted Oct 12, 2024

Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. They work with government agencies to improve how people apply for benefits, navigate their healthcare, and more.

Lead Revenue Project Manager

Company: Vimeo

Location: USA

Posted Oct 11, 2024

Vimeo is seeking a dynamic individual to oversee Revenue Operations projects. The ideal candidate will have experience working with revenue organizations and can help organize, drive, and execute projects cross-functionally.

Senior Software Engineer - Marketing

Company: Rocket Money

Location: USA

Posted Oct 12, 2024

Rocket Money is a company that aims to empower people to live their best financial lives by offering a unique understanding of their finances and valuable services. The company's growth engineering team, Team Luna, works closely with product, marketing, and data teams to ensure seamless and delightful user experiences.

CRM Associate

Company: Rocket Money

Location: USA

Posted Oct 12, 2024

Rocket Money is looking for a CRM associate manager to help accelerate their CRM program. The role involves setting up campaigns, measuring results, and socializing learnings to senior leaders and cross-department teams. The company offers a competitive salary range of $70,000 to $100,000 and a range of benefits.

Director, Marketing Events

Company: Immersive Labs

Location: USA

Posted Oct 12, 2024

Immersive Labs is a company that provides cyber resilience training and simulations. They are looking for a Director of Marketing Programs to help take their Cyber Drills experience to market. The company values diversity, inclusivity, and customer obsession, and offers a range of benefits to its employees.

Software Engineer - Marketing

Company: Rocket Money

Location: USA

Posted Oct 12, 2024

Rocket Money is a company that aims to empower people to live their best financial lives by offering a unique understanding of their finances and valuable services. The company is looking for a full stack software engineer with an entrepreneurial spirit to join their team.

Senior Specialty Solutions Engineer - Monitoring & Observability

Company: thinkahead

Location: USA

Posted Oct 11, 2024

The job posting is for a Monitoring and Observability Pre-Sales Solutions Engineer at AHEAD. The ideal candidate is an independent, self-driven thought leader who enjoys interfacing with customers and team members and desires to drive innovative business solutions. The role involves partnering with sales, delivery, and solution engineering peers to achieve customer success through thought leadership and driving awareness.

Director of Product, Decision Support

Company: Jellyvision

Location: USA

Posted Oct 11, 2024

Jellyvision is a company that aims to improve lives by helping people choose and use their benefits. They are looking for a Director of Decision Support who is strategic, entrepreneurial, and able to work collaboratively with various teams. The role involves defining the ROI, working up, down, and across, and building a solid understanding of the company's technology and customers.

Strategic Account Executive

Company: Qohash

Location: USA

Posted Oct 11, 2024

Qohash is seeking a dynamic Strategic Account Executive to join their Sales team. The role involves driving growth, hunting for opportunities, and selling innovative solutions through partners. The company offers a competitive salary, uncapped commissions, and a comprehensive benefits package.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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