Customer Satisfaction Jobs in USA

203,725 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Customer Success Manager - Ecommerce

Company: Pipe17

Location: USA

Posted Oct 11, 2024

The job description is for a Customer Success Manager at Pipe17, responsible for onboarding and supporting customers, with a focus on ecommerce and B2B sales platforms. The role requires strong communication and analytical skills, with experience in software and tech industry.

Professional Services Consultant

Company: Menlo Security

Location: USA

Posted Oct 11, 2024

Menlo Security is a company that enables secure connections, communication, and collaboration. They are looking for a senior technical individual contributor to join their services team, who will provide strategic and tactical guidance to customers, and work with key stakeholders to review business and operation challenges.

Manager - Enterprise Sales

Company: Webflow

Location: USA

Posted Oct 11, 2024

Webflow is looking for an Enterprise Sales Manager to help grow their presence in the Enterprise market. The role involves building a sales team, owning results, and driving growth. The company offers a range of benefits, including equity ownership, health insurance, and paid parental leave.

Director of Strategic Accounts

Company: Tanium

Location: USA

Posted Oct 11, 2024

Tanium is looking for a Director of Strategic Accounts to generate opportunities and position the Tanium platform within assigned territories and accounts. The successful candidate will have significant enterprise software sales experience, a strong team mentality, and excellent communication and presentation skills.

Senior Business Underwriting Associate

Company: Branch

Location: USA

Posted Oct 11, 2024

Branch is a company that aims to empower workers with financial freedom by providing accessible financial services. They value diversity, innovation, and teamwork, and are seeking a Senior Business Underwriting Associate to join their Compliance team.

Enterprise Account Executive

Company: Cision

Location: USA

Posted Oct 11, 2024

Brandwatch is a Cision product that empowers companies to understand and engage with customers through digital consumer intelligence and social media management tools. They are looking for an Enterprise account executive to focus on developing new business in a greenfield territory.

Enterprise Account Executive

Company: Cision

Location: USA

Posted Oct 11, 2024

Brandwatch is a Cision product that empowers companies to understand and engage with customers through digital consumer intelligence and social media management tools. They are looking for an Enterprise account executive to focus on developing new business in a greenfield territory.

Senior Field Marketing Manager

Company: Red Canary

Location: USA

Posted Oct 11, 2024

The job posting is for a Senior Field Marketing Manager position at Red Canary. The role involves analyzing sales pipeline health, developing marketing campaigns, and collaborating with cross-functional teams. The job requires 7+ years of experience in B2B field marketing, creative and innovative thinking, and excellent interpersonal skills.

Director of Strategic Accounts

Company: Tanium

Location: USA

Posted Oct 11, 2024

Tanium is looking for a Director of Strategic Accounts to generate opportunities and position the Tanium platform within assigned territories and accounts. The ideal candidate has significant enterprise software sales experience, a strong team mentality, and excellent communication and presentation skills.

Project Manager

Company: Kontakt.io

Location: USA

Posted Oct 11, 2024

Kontaktio is a company that builds technologies to transform buildings into indoor spaces. They are seeking a motivated and detail-oriented Project Manager to join their team. The company is growing and is looking for a self-starter who thrives in a fast-paced environment.

Customer Success Specialist

Company: ECP

Location: USA

Posted Oct 11, 2024

ECP is a market-leading SaaS solution that enables senior living communities to better care for their residents. The company is looking to expand its customer base and develop new products to improve the quality of life for seniors and improve clinical business compliance and operational performance for its customers.

Revenue Operations Manager (SaaS Subscription)

Company: Pipe17

Location: USA

Posted Oct 11, 2024

The company is looking to hire a Revenue Operations Manager to build, enhance, and scale processes, tools, and systems for their go-to-market teams. The role requires a strong technology, revenue, sales, and marketing operations background, with experience in building operations for PLG sales-assisted and enterprise sales motions.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages