Customer Satisfaction Jobs in USA

203,725 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Vice President of Market Growth

Company: ActiveCampaign

Location: USA

Posted Oct 08, 2024

The role requires a performance-driven leader with a passion for setting and surpassing ambitious targets, who can develop and execute comprehensive sales strategies, align sales with product marketing and customer success teams, and drive revenue growth.

Customer Success Trainer

Company: brightwheel

Location: USA

Posted Oct 08, 2024

Brightwheel is seeking a trainer for their customer-facing teams. The trainer will help new team members ramp up quickly and become productive team members. The role requires strong coaching and teaching skills, ability to prioritize tasks, and comfort with ambiguity in a fast-paced startup environment.

Education Engineer

Company: Builder.io

Location: USA

Posted Oct 08, 2024

Builderio is looking for an Education Engineer to join their team and create comprehensive documentation for their products. The role requires strong technical background, excellent writing and communication skills, and experience with JavaScript frameworks.

Staff Product Manager

Company: Taskrabbit

Location: USA

Posted Oct 08, 2024

Taskrabbit is hiring a seasoned product manager to lead one of their top company initiatives. The ideal candidate has 8+ years of experience in product management and has a strong customer focus. The role involves developing strong opinions on strategy, leading product development, and growing partnerships to be a major source of revenue.

Director of Partnerships

Company: Salesmsg

Location: USA

Posted Oct 08, 2024

Salesmsg is a people-first company that values its customers and employees. They are looking for a Director of Partnerships who is experienced, empathetic, and able to build strong relationships with partners. The company offers a range of benefits, including unlimited time off, medical and dental insurance, and a competitive salary.

Principal Product Manager - Investing

Company: Wealthfront

Location: USA

Posted Oct 08, 2024

Wealthfront is looking for a Principal Product Manager to own the roadmap for some of our most important Investing product initiatives. The role requires strong strategic thinking skills, exceptional judgment, analytical rigor, and executional excellence.

Sales Process & Platforms Specialist

Company: Cision

Location: USA

Posted Oct 08, 2024

Cision is a global leader in PR marketing and social media management technology and intelligence, offering a range of solutions to help brands and organizations identify, connect, and engage with customers and stakeholders. The company is committed to fostering an inclusive environment and has been recognized for its diversity and inclusion efforts.

Sentinel Onboarding Engineer

Company: Cyderes

Location: USA

Posted Oct 08, 2024

Cyderes Cyber Defense and Response is a cybersecurity services provider that offers managed security services, identity and access management, and professional services. The company is looking for an Azure Sentinel Onboarding Engineer to manage the onboarding process for clients, including deploying and configuring Sentinel environments, integrating log sources, and providing documentation and training.

Manager - Solutions Architect

Company: Grafana Labs

Location: USA

Posted Oct 08, 2024

Grafana Labs is seeking a dynamic Manager for their Solutions Architects team. The role involves leading a team of technologists, collaborating with clients, and driving successful business outcomes in the observability domain.

Regional Vice President

Company: Cyderes

Location: USA

Posted Oct 08, 2024

Cyderes is a cybersecurity services provider with a global presence, offering managed security services, identity and access management, and professional services. The company is seeking a Regional Vice President of Sales to lead a team of sales managers and account executives in the US East Region.

Manager - Engagement Managers

Company: Grafana Labs

Location: USA

Posted Oct 08, 2024

Grafana Labs is seeking a dynamic Manager for their Engagement Management team to drive successful business outcomes in the observability domain. The role involves managing teams, building frameworks, and ensuring customer success.

Executive Recruiter

Company: Apollo.io

Location: USA

Posted Oct 08, 2024

The role of an Executive Recruiter at Apollo involves sourcing and hiring executives for technical and business functions, working closely with senior leadership, and ensuring a best-in-class candidate experience.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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