Customer Satisfaction Jobs in USA

203,725 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Customer Success Engineer

Company: Lakeside Software, Inc.

Location: USA

Posted Oct 07, 2024

Lakeside Software is looking for a Customer Success Engineer to provide best-in-class customer support and deliver technical solutions to their growing Enterprise customer base. The role requires a relentless problem solver with a high aptitude for learning technical solutions and building strong customer relationships.

Creative Copy & Content Manager

Company: xoangels

Location: USA

Posted Oct 08, 2024

XO Angels is an influencer management agency seeking a CopywriterContent Manager to write persuasive scripts, manage content, and schedule posts. The role requires creativity, copywriting skills, and a sales-driven mindset.

Inside Sales Representative

Company: licor

Location: USA

Posted Oct 07, 2024

The job posting is for an Inside Sales Representative to work remotely in the United States. The role involves handling customer inquiries, proposing solutions, and driving sales. The ideal candidate has a strong technical sales background, excellent communication skills, and experience working in a remote environment.

Family Nurse Practitioner or Physician Assistant

Company: Hartford HealthCare

Location: USA

Posted Oct 07, 2024

Hartford HealthCare is seeking a full-time Family Nurse Practitioner APRN or Physician Assistant PA for a 100 virtual remote position with our Medical Group. The role is open to Nurse Practitioners FNP and Physician Assistants PA residing in CT. The position offers competitive compensation and benefits, paid time off, and professional development opportunities.

Machine Learning Engineer

Company: Alto

Location: USA

Posted Oct 07, 2024

Alto Pharmacy is a digitally-powered pharmacy that aims to provide a better pharmacy experience by offering fast and reliable prescription delivery, treatment reminders, and medication bundling. The company is seeking a Machine Learning Engineer to design, develop, and deploy ML models that drive its business forward.

Product Integrations Lead

Company: Notable

Location: USA

Posted Oct 07, 2024

Notable is a leading intelligent automation company for healthcare, aiming to fix the broken US healthcare system by eliminating administrative burdens. They hire diverse employees and prioritize innovation, scalability, and customer adoption.

Product Marketing Manager, Enterprise

Company: Vanta

Location: USA

Posted Oct 07, 2024

The job posting is for a Product Marketing Manager Enterprise at Vanta, a company that aims to secure the internet and protect consumer data. The role involves crafting unique positioning and messaging for enterprise customers, developing and executing strategic marketing initiatives, and collaborating with cross-functional teams. The company offers a competitive compensation package, flexible work hours, and a remote workplace stipend.

Licensed Insurance Sales Representative

Company: Homesite

Location: USA

Posted Oct 07, 2024

The job posting is for a sales position at American Family Insurance Group. The job involves quoting and selling insurance products to new and current customers, and providing excellent customer service. The company offers a competitive compensation package, including a variable compensation plan, and provides benefits such as comprehensive medical, dental, and vision insurance, and a 401(k) contribution.

Registered Dietitian

Company: Berry Street

Location: USA

Posted Oct 07, 2024

Berry Street is a platform that connects patients with registered dietitians who provide medical nutrition therapy remotely. The company aims to make nutrition therapy more accessible and affordable, and is looking for driven and tech-savvy registered dietitians to join their network.

Business Inside Sales Representative- Public Sector

Company: UScellular

Location: USA

Posted Oct 07, 2024

The role is for a remote-based inside sales representative to generate account growth from existing UScellular customers through outbound calling and outreach efforts. The job requires building strong relationships with business customers, handling a base of Public Sector Government and small and medium business accounts, and achieving sales quotas.

Editorial Lead

Company: Propel

Location: USA

Posted Oct 07, 2024

Propel is a mission-driven company that aims to simplify access to government benefits for low-income Americans. They are looking for an experienced Editorial Lead to manage and elevate their content for mean-tested benefits. The role involves managing the editorial process, collaborating with writers and designers, and developing a content strategy to improve organic traffic and meet engagement goals.

Research Analyst

Company: Cypris

Location: USA

Posted Oct 07, 2024

Cypris is a platform that provides a single ecosystem for global innovation data, connecting R&D teams to the global innovation landscape. The company is looking for a Research Analyst to join their growing insights research team.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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