Customer Satisfaction Jobs in USA

203,725 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Sr. Data Scientist - Product Analytics

Company: Smartsheet

Location: USA

Posted Oct 04, 2024

Smartsheet is a tech company looking for a Senior Data Scientist to drive analytics and make a meaningful impact. The role involves leveraging data analytics and machine learning techniques to inform product development and drive key performance metrics.

Regional Marketing Manager, Women's Health

Company: Natera

Location: USA

Posted Oct 04, 2024

The job posting is for a Regional Marketing Manager position at Natera, a global leader in cell-free DNA testing. The role involves developing and executing marketing tactics to increase awareness and adoption of Natera's genetic testing products with women's healthcare providers in their assigned region. The job requires a strong background in marketing, sales, and medical affairs, as well as excellent communication and project management skills.

Product Marketing Manager, Growth

Company: Figma

Location: USA

Posted Oct 04, 2024

Figma is looking for a fullstack Product Marketing Manager to support its growing portfolio of products. The role involves leading product launches, developing product messaging, managing beta programs, and driving engagement through educational content. The company values growth and encourages applicants to apply even if their experience doesn't perfectly align with the job description.

Customer Experience Research Associate

Company: Fors Marsh

Location: USA

Posted Oct 05, 2024

Fors Marsh is a company that takes on issues that matter, working together as a team to shape systems that shape lives. They are committed to problem-solving and forming partnerships that balance purpose, people, planet, and profit. They are looking for a Customer Experience Research Associate to join their Opportunity and Mobility team, with a focus on optimizing government services and improving citizen experiences.

Federal Account Manager

Company: Immersive Labs

Location: USA

Posted Oct 04, 2024

Immersive Labs is looking for a Federal Account Manager to join their US team and focus on acquiring top accounts across the FederalDoD space. The company has a vision for cybersecurity that puts people at the center and has secured over $180 million in funding.

PV Project Manager

Company: Ergomed

Location: USA

Posted Oct 04, 2024

PrimeVigilance is a pharmacovigilance service provider that prioritizes diversity, equity, and inclusion. They offer training and career development opportunities, a friendly working environment, and the chance to work with colleagues worldwide. The company values quality, integrity, and collaboration, and is looking for candidates who share these values.

Vice President, Demand Generation

Company: Dbtlabsinc

Location: USA

Posted Oct 05, 2024

dbt Labs is a company that helps analysts create and disseminate organizational knowledge. They have developed a tool called dbt that is used by 30,000 companies every week. The company is looking for a Vice President of Demand Generation and Revenue Marketing to lead their marketing efforts.

Expert Online SAT / Test Prep Tutor

Company: Learner Education

Location: USA

Posted Oct 04, 2024

Learner Education is actively hiring enthusiastic Expert SAT Tutors who are passionate about helping students succeed. The job requires a Bachelor's degree, 3+ years of professional tutoring experience, and the ability to tutor all sections of the SAT. The company offers competitive pay, negotiable pay starting at $40/hour for SAT Test Prep and $25/hour for Academic Subjects, and a supportive community of tutors.

Revenue Accounting Manager

Company: hellobestow

Location: USA

Posted Oct 05, 2024

Bestow is a leading insurance technology platform seeking a Revenue Accounting Manager to join their team. The company offers a remote and hybrid workplace, competitive salary, and equity. They value diversity and have received several awards for being a great place to work.

BI Analyst

Company: Cherre

Location: USA

Posted Oct 05, 2024

Cherre is seeking a dynamic BI Analyst to join their team and support the delivery of their cutting-edge frontend product suite to clients. The company leverages Power BI to empower clients with insights and analytics derived from complex datasets.

Project Manager, MAX Service Delivery

Company: SecurityScorecard

Location: USA

Posted Oct 05, 2024

SecurityScorecard is a global leader in cybersecurity ratings, with a strong culture and a commitment to employee engagement. The company is seeking a dynamic Project Manager to join its customer organization.

Copywriter

Company: Possiblefinancialinc

Location: USA

Posted Oct 04, 2024

Possible Finance is a company that aims to help customers end the debt cycle and unlock economic mobility. They are looking for a Copywriter to join their creative team and help shape their messaging and brand narrative.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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