Customer Satisfaction Jobs in USA

203,725 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Senior Account Executive - Franchise

Company: ActiveCampaign

Location: USA

Posted Oct 01, 2024

ActiveCampaign is seeking a Senior Account Executive to join their team. The role involves increasing market share of ACHQ within the franchise space by conducting outbound prospecting, networking, and generating opportunities. The ideal candidate has 46 years of quota-carrying experience in a SaaS solution selling environment, with experience selling into franchise or multilocation businesses.

Manager - Image Quality Team

Company: RapidAI

Location: USA

Posted Oct 01, 2024

RapidAI is seeking a Manager for its Image Quality Team to lead and guide the team in implementing and improving imaging protocols and workflows for customers. The ideal candidate will have a background in medical imaging, CT/MRI, and preferably a medical physicist background.

Sales Manager

Company: Pointdigitalfinance

Location: USA

Posted Oct 01, 2024

Point is a company that aims to make homeownership more valuable and accessible to all. They are looking for a Sales Manager to join their team and support their Account Managers. The role involves driving top-offunnel sales activities, cultivating a culture of continuous learning, and developing and implementing key sales initiatives.

Project Manager

Company: Nava

Location: USA

Posted Oct 01, 2024

Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. They work with government agencies to improve how people apply for benefits, navigate their healthcare, and more. The company is looking for a Project Manager to manage the support of a mid-large scale product, working closely with engineers, designers, and government partners.

Senior Manager Payor Partnerships

Company: EQUIP Health

Location: USA

Posted Oct 01, 2024

Equip is a leading virtual evidence-based eating disorder treatment program that aims to provide accessible treatment to everyone. The company has been recognized for its strong outcomes and treatment approach, and is seeking a Payor Partnerships Senior Manager to support its growth and success.

Integrated Marketing Specialist

Company: Domino Data Lab

Location: USA

Posted Oct 01, 2024

The text describes Domino Data Lab, a company that powers model-driven businesses with its Enterprise AI platform. The company is seeking to build a world-class demand-gen engine and is looking for a Marketing team member to help achieve this goal. The role requires experience in designing and executing effective email nurture programs, expertise in virtual event management, and a data-driven mindset.

Product Owner

Company: TherapyNotes.com

Location: USA

Posted Oct 01, 2024

TherapyNotes is a software company that provides behavioral health practice management and electronic health records software. They are looking for a Product Owner to manage the product lifecycle and work closely with the development team.

Product Manager Global Workforce Solutions

Company: Meta

Location: USA

Posted Oct 01, 2024

The job posting is for a Product Manager Global Workforce Solutions, responsible for planning and managing IT projects, leading innovation, and driving product development. The role requires a Bachelor's degree and 3 years of experience in a related field.

Key Account Specialist

Company: SGS

Location: USA

Posted Oct 01, 2024

The job description is for a Key Account Specialist at SGS, a leading testing and certification company. The role involves managing client accounts, providing excellent customer service, and identifying business development opportunities.

Technical Support Engineer

Company: Veeam Software

Location: USA

Posted Oct 01, 2024

Veeam is a global leader in data protection and ransomware recovery, empowering organizations to achieve radical resilience through data security, recovery, and freedom. The company is looking for focused individuals to provide a world-class product and support experience to customers.

Remote Customer Service Work from home Select your schedule!

Company: Omni Interactions

Location: USA

Posted Oct 01, 2024

The job posting is for a remote customer service representative position with Omni Interactions. The job offers flexible work schedules, competitive pay rates, and opportunities for additional incentives. The required skills include exceptional communication skills, a proven track record in customer service, and proficiency in technology.

Sr. Product Manager - Patient Core Services

Company: Ro

Location: USA

Posted Oct 01, 2024

Ro is a direct-to-patient healthcare company with a mission to help patients achieve their health goals. The company offers telehealth care, at-home diagnostic testing, and pharmacy services nationwide. Ro is looking for a Sr Product Manager to lead the development and roadmap of new commerce data and privacy capabilities.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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