Customer Satisfaction Jobs in USA

203,725 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Databases Solutions Architect

Company: Render

Location: USA

Posted Oct 01, 2024

Render is a cloud platform that offers a powerful and easy-to-use solution for hosting applications and databases. The company is looking for a talented and diverse group of individuals to join their team and help shape their products and services.

Product Marketing Lead

Company: ClassDojo

Location: USA

Posted Oct 01, 2024

ClassDojo is a company that aims to provide an education platform for children. They have a powerful network for communication and are hiring a product marketer to help grow their product and brand.

Director of Support Operations

Company: SoundStack

Location: USA

Posted Oct 01, 2024

The job description for the Director of Support Operations at SoundStack is looking for a leader with experience in technical support or customer success, strong leadership skills, and excellent communication skills. The role involves leading and mentoring a team, developing support strategies, and ensuring customer satisfaction and retention.

Senior People Business Partner (Go-to-Market)

Company: Modern Health

Location: USA

Posted Oct 01, 2024

Modern Health is seeking a Sr People Partner to develop the talent strategy and advise on all things People. The role is critical to the company's ability to successfully support and scale a high-growth organization. The ideal candidate will have 6+ years of People/HR experience, with at least 2+ years of HRBP experience, and be able to strike a balance between strategic partnership-building and getting things done.

Technical Support Engineer

Company: ScienceLogic

Location: USA

Posted Oct 01, 2024

ScienceLogic is looking for a Associate Technical Support Engineer to provide high quality technical support on their Restorepoint products. The company is committed to reinventing the way organizations monitor their infrastructure and is building a diverse and inclusive workplace.

Senior Specialist - IT

Company: ClinChoice

Location: USA

Posted Oct 01, 2024

ClinChoice is a global full-service CRO dedicated to professional development and providing an excellent work-life balance. They are looking for a dynamic person to join their in-house team as a Senior Specialist IT. The job involves implementing IT software installation and support for IT infrastructure and end-users.

Customer Service Rep II, Operations Medicare

Company: NTT DATA

Location: USA

Posted Oct 01, 2024

The job posting is for a remote role in the pharmaceutical industry, requiring strong knowledge of prescription drug reimbursement, prior authorizations, and appeals processing. The ideal candidate will have excellent communication skills, be organized, and able to work independently.

Support Specialist - Payroll

Company: Restaurant365

Location: USA

Posted Oct 01, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurant accounting and backoffice operations. They are looking for a Support Specialist to work with their Payroll clients, requiring attention to detail, technical know-how, and excellent communication skills.

Product Marketing Lead

Company: Coefficient

Location: USA

Posted Oct 01, 2024

Coefficient is a VC-backed SaaS startup looking for a B2B Product Marketing leader to build customer empathy and drive go-to-market strategy. The role requires 8+ years of experience in Product Marketing or Growth, with a focus on CRM, Finance, and Data BI.

Software Engineer (AI Services)

Company: Phaidra

Location: USA

Posted Oct 01, 2024

The job posting is for a Software Engineer Backend position at Phaidra, a company that builds a data platform. The job requires experience in software engineering, distributed systems, machine learning, and DevOps. The company is looking for a team member who is bold, creative, and has empathy for customers. The job offers a competitive salary and equity.

Account Executive

Company: Firstup

Location: USA

Posted Oct 01, 2024

Firstup is a company that aims to improve the employee experience by providing a communication platform. They are looking for an Enterprise Account Executive to join their team and help them grow.

Manager - Marketing Analytics

Company: 1Password

Location: USA

Posted Oct 01, 2024

1Password is looking for a Marketing Analytics Manager to lead a team of analysts and power the next phase of marketing growth. The role requires strong leadership skills, analytical expertise, and experience in data infrastructure and modeling. The company offers a dynamic management position with tremendous growth opportunities, a competitive salary, and a range of benefits.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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