Customer Satisfaction Jobs in USA

203,725 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Senior Solutions Engineer - PNW/Rockies

Company: Grafana Labs

Location: USA

Posted Oct 01, 2024

The Solutions Engineering team at Grafana Labs enables customer growth by educating and partnering with customers. A Solutions Engineer is responsible for technical engagement, product presentations, and communication with customers and internal teams.

Customer Service

Company: Omni Interactions

Location: USA

Posted Oct 01, 2024

Join Omni Interactions as an independent contractor and gain access to exclusive contracts. You'll work from home providing customer service to Omnis clients, with flexible work schedule options and competitive hourly rates.

Customer Success Manager

Company: Immersive Labs

Location: USA

Posted Oct 01, 2024

Immersive Labs is a company that offers a people-centric cyber resilience platform, with a strong focus on customer obsession. They are looking for a Customer Success Manager to join their US team, with a focus on developing strategic partnerships with customers.

Federal Solutions Engineer

Company: Mark43

Location: USA

Posted Oct 01, 2024

Mark43 is seeking a Federal Solutions Engineer to join their team. The role requires close collaboration with internal teams and involves identifying customer needs, developing solutions, and presenting products to clients. The ideal candidate will have a background in public safety, strong problem-solving skills, and experience with software engineering and customer experience.

Enterprise Support Specialist

Company: SoundStack

Location: USA

Posted Oct 01, 2024

The job description is for an Enterprise Support Specialist at SoundStack, responsible for providing technical support to VIP partners. The role involves providing frontline technical support, customer onboarding, customer success, and escalation management. The company offers a casual and friendly work environment, remote work options, and a competitive compensation package.

(East Coast) Business Development Representative

Company: Security Innovation

Location: USA

Posted Oct 01, 2024

The job posting is for a Business Development Representative (BDR) position, requiring someone located on the East Coast, preferably in the Greater Boston Area. The BDR will work closely with the Strategic Account Executive to execute targeted campaigns and generate new meetings within the region. The job requires a track record of exceeding quota, experience in outbound prospecting, and strong written and verbal skills.

Senior Customer Success Engineer

Company: Vercel

Location: USA

Posted Oct 01, 2024

Vercel is looking for a Senior Customer Success Engineer to join their team. The role involves resolving customer concerns, creating and improving internal tooling, and engineering solutions to help customers get the most out of the platform. The ideal candidate will have frontend development experience, excellent communication skills, and a passion for digging deep to find and resolve root causes.

Data Engineer

Company: Blue Tiger

Location: USA

Posted Oct 01, 2024

Blue Tiger is looking for a fulltime Data Engineer to join their team. The role involves working with federal government employees to design and create digital content. The company values diversity and inclusion and offers a range of benefits.

HR and Benefits Administrator

Company: PeopleGrove

Location: USA

Posted Oct 01, 2024

The HR and Benefits Administrator will support the team in the US and India by managing benefits programs and providing exceptional service to employees. The role requires strong organizational skills, attention to detail, and excellent communication skills.

Machine Learning Scientist

Company: Qarik

Location: USA

Posted Oct 01, 2024

Qarik is an IT Solutions company that focuses on Google Cloud Platform. They are an engineer-driven company that values talent and maximizes it. They are looking for a candidate to join their growing team to build Generative AI applications for document summarization, classification, and question-and-answer using unstructured and structured data.

Business Transformation Project Manager

Company: Lennar Homes

Location: USA

Posted Oct 01, 2024

Lennar Mortgage is a company that empowers its employees to build their future, offering a supportive and enriching environment, competitive benefits, and opportunities for advancement.

Senior/Staff Full-Stack Engineer

Company: LocalStack

Location: USA

Posted Oct 01, 2024

LocalStack is a young startup building cutting-edge technology to revolutionize cloud development processes. They are seeking a Senior Full-Stack Engineer to join their SaaS Platform team, responsible for implementing new features, leading projects, and ensuring operational excellence.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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