Customer Satisfaction Jobs in USA

203,725 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Customer Success Associate

Company: RocketDocs

Location: USA

Posted Sep 28, 2024

RocketDocs is seeking a customer success associate to provide excellent customer service, manage projects, and develop self-service help resources. The ideal candidate will have excellent communication skills, be tech-savvy, and have experience with project management and customer support.

Program Manager I, Global Supply Chain

Company: Omada Health

Location: USA

Posted Sep 28, 2024

Omada Health is a virtual-first chronic care provider that nurtures lifelong health one day at a time. The company is looking for a Program Manager I to join their team, who will be responsible for managing strategic roadmaps, developing project governance plans, and driving programs end-to-end. The ideal candidate will have strong analytical skills, be comfortable managing complex business challenges, and have a passion for building data-driven programs.

Enterprise Account Executive

Company: Incident

Location: USA

Posted Sep 28, 2024

incidentio is a startup that helps companies manage incidents. They are looking for an Enterprise Sales team member to join their team. The role involves optimizing the sourcing and closing of enterprise accounts, delivering product demos, and working with the product development team to improve their offerings.

Site Reliability Engineer

Company: Tintai

Location: USA

Posted Sep 28, 2024

Tint is a company that enables SaaS platforms and marketplaces to unlock growth and improve profitability through embedded insurance. They are looking for a Senior SRE to enhance the efficiency and reliability of their technical infrastructure. The role requires experience in systems engineering, software engineering, and cloud technologies, as well as strong communication and collaboration skills.

Senior Product Manager

Company: TeamSnap

Location: USA

Posted Sep 28, 2024

TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports. They are seeking a highly skilled and motivated Senior Product Manager to lead and drive the execution of their B2C product vision. The company offers a range of benefits, including unlimited PTO, paid parental leave, and a generous home office allowance.

Sr. Manager, People Operations

Company: Apollo.io

Location: USA

Posted Sep 28, 2024

Apolloio is a leading go-to-market solution for revenue teams, providing sales and marketing teams with easy access to verified contact data and tools to engage and convert contacts. The company is growing rapidly and is looking for a Sr Manager of People Operations to shape the employee experience and build scalable processes.

VP Product Engineering

Company: ScienceLogic

Location: USA

Posted Sep 28, 2024

ScienceLogic is looking for a world-class product leader to take the reins of the flagship SL1 product and evolve it to meet the needs of current and future enterprise customers. The company is offering a remote-first culture, comprehensive benefits, and opportunities for growth and development.

Specialist, Lifecycle Marketing

Company: UN/COMMON

Location: USA

Posted Sep 28, 2024

UNCOMMON is a digital experience and marketing agency that launches and grows mission-centric brands. They believe in creating authentic stories for consumers and are proud to work with revolutionary brands. The company is employee and customer-centric, and they have a fun and sustainable work environment.

Senior Director, Product Marketing

Company: Dropbox

Location: USA

Posted Sep 28, 2024

The role of Senior Director of Product Marketing at Dropbox involves defining and leading the go-to-market strategy for the company's core portfolio, collaborating with various teams, and driving revenue growth. The ideal candidate should have 10+ years of leadership experience in product marketing, exceptional leadership and teambuilding skills, and strong marketing competencies.

Manager - Financial Analysis

Company: RR Donnelley

Location: USA

Posted Sep 28, 2024

The job description is for a corporate finance supervisor or associate responsible for managing a team, planning, mentoring, process improvement, project and staff support, and financial expense planning. The role requires a bachelor's degree in business administration, accounting, or finance, and 9 years of functional work experience in a corporate accounting or finance capacity.

Senior Threat Hunter

Company: Red Canary

Location: USA

Posted Sep 28, 2024

Red Canary is a cyber security company that protects and empowers organizations to make better security decisions. They offer a range of benefits and a flexible work environment.

Director, Partner Success

Company: Imaginepediatrics

Location: USA

Posted Sep 28, 2024

Imagine Pediatrics is a pediatrician-led medical group that aims to provide care and support to children with complex medical conditions. They are committed to reimagining pediatric healthcare and are seeking a Director of Partner Success to drive client engagement and growth.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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