Customer Satisfaction Jobs in USA

203,725 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Product Support Training Manager

Company: Nextech

Location: USA

Posted Sep 28, 2024

Nextech is seeking a dynamic Product Support Training Manager to join their LampD team. The ideal candidate will have a strong background in support procedures and quality assurance with exceptional teaching and communication skills.

Director of Sales - Small Business

Company: HubSpot

Location: USA

Posted Sep 28, 2024

The job description is for a Director of Small Business Sales at HubSpot. The role involves building and developing a team of sales managers, driving new and expansion business, and refining sales objectives and strategies. The job requires a strong track record of overachieving sales targets, leadership skills, and experience creating a high-energy team culture.

Senior Customer Success Engineer

Company: Vercel

Location: USA

Posted Sep 28, 2024

Vercel is hiring a Senior Customer Success Engineer to work remotely. The role involves resolving customer concerns, creating internal tooling, and engineering solutions to improve the customer experience. The ideal candidate has frontend development experience, excellent communication skills, and a passion for delivering a customer experience second to none.

Executive Compensation Consultant (Senior Lead / Principal)

Company: StackAdapt

Location: USA

Posted Sep 28, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. The company is looking for an Executive Compensation Consultant to evolve and shape their global equity and executive compensation strategy. The role requires experience in designing and administering global equity and executive compensation programs, as well as strong analytical and communication skills.

Investor Relations Analyst

Company: Lime

Location: USA

Posted Sep 28, 2024

Lime is a shared electric vehicle company that aims to build a future where transportation is shared, affordable, and carbon-free. They are adding an Investor Relations Analyst to their Finance team and are looking for a highly motivated and team-oriented individual with strong attention to detail and excellent financial modeling skills.

Backend Engineering Lead- Events Data

Company: HubSpot

Location: USA

Posted Sep 28, 2024

The text describes the HubSpot Events Data Group's mission to build a world-class customer data platform, and the role of an Engineering Lead to own compliance and data storage for the core customer streaming events system. The text highlights the importance of the role in delivering features for internal and external users, and the need for the Engineering Lead to be hands-on in technical aspects while leading a team.

Business Development Representative (BDR)

Company: Webflow

Location: USA

Posted Sep 28, 2024

Webflow is a leading visual development platform that enables people to build websites visually without writing code. They are looking for a Business Development Representative to help with the growth of their team. The role involves managing inbound lead pipeline, identifying sales opportunities, and collaborating with Demand Generation to drive continuous improvement.

Associate Support - Technical Account Manager

Company: Tanium

Location: USA

Posted Sep 28, 2024

Tanium is looking for an Associate Support Technical Account Manager to fulfill a necessary role in their organization. The role involves resolving technical issues, answering customer questions, and improving the overall customer experience. The company offers a competitive salary range, equity awards, and a generous benefits package.

Director of Property Services

Company: Truehold

Location: USA

Posted Sep 28, 2024

The Director of Property Operations will play a founding role in building Truehold's Repair and Maintenance department by operationalizing standards, quality control, training programs, and strategic partnerships to ensure industry-leading property services.

Researcher

Company: Apollo.io

Location: USA

Posted Sep 28, 2024

Apolloio is looking for a Researcher to play a key role in their product development process. The ideal candidate will be able to conduct in-depth research, analyze data, and communicate findings to stakeholders. The company prioritizes user experience, ease of use, and overall user delightfulness.

Sr. Manager - Finance Systems Engineering

Company: Pinterest

Location: USA

Posted Sep 28, 2024

The job posting is for a team lead position in the IT Enterprise Systems team at Pinterest, responsible for creating and evolving finance technology. The ideal candidate has a mix of technical and business strength, experience building cross-functional relationships, and strong communication and leadership skills.

Salesforce Business Analyst

Company: Softrams

Location: USA

Posted Sep 28, 2024

Softrams is a digital services firm that provides human-centered solutions, empowering digital services with a focus on HX AI cloud DevOps and cyber security. They are recognized as a Top Workplace USA 2024 and have received several awards for their growth and success. The company is seeking a skilled Salesforce Business Analyst to join their team.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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