Customer Satisfaction Jobs in USA

203,725 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

RevOps Consultant

Company: CareMessage

Location: USA

Posted Sep 27, 2024

CareMessage is a company that aims to improve health equity for people from low socioeconomic backgrounds. They are looking for a Revenue Operations Consultant to join their team and help them optimize their prospect-to-promoter journey. The company offers a competitive salary and benefits package, flexible work hours, and a remote work environment.

Sr. Staff Product Designer - Search Experiences

Company: Pinterest

Location: USA

Posted Sep 27, 2024

Pinterest is looking for a Senior Staff Product Designer to support their Search Experiences Design team and build the future of Visual Search. The role requires 8+ years of experience in Product Design, high design craft, and the ability to work closely with cross-functional partners.

Senior Contract Mananger

Company: Celerion

Location: USA

Posted Sep 27, 2024

Celerion is committed to swift clinical research through translational medicine. The Senior Contracts Manager will perform day-to-day preparation and management of project agreements and other client-related documents.

Staff Machine Learning Engineer - Marketing Technology

Company: Airbnb

Location: USA

Posted Sep 27, 2024

The text describes a job opportunity in Marketing Technology at Airbnb, focusing on building a platform for personalized marketing campaigns. The role involves working with large-scale data, collaborating with cross-functional partners, and leveraging machine learning tools and infrastructure.

Program Success Manager

Company: Sandberg Goldberg Bernthal Family Foundation

Location: USA

Posted Sep 27, 2024

The Sandberg Goldberg Bernthal Family Foundation is seeking a Program Success Manager to help grow and scale their Lean In Girls program. The ideal candidate will have experience in operations, CRM management, and partner success, and will thrive in a startup environment.

Junior Global Logistics Specialist

Company: iHerb

Location: USA

Posted Sep 27, 2024

The Junior Global Logistics Specialist will coordinate with logistics companies to ensure timely and economic outbound shipments. The role requires bilingual skills, excellent communication, and problem-solving abilities.

DevSecOps Engineer

Company: Sixgeninc

Location: USA

Posted Sep 27, 2024

SIXGEN is seeking a DevSecOps Engineer to join their growing team. The role involves managing cloud-based services, collaborating with various entities, and driving strategies for critical government customers.

Lifecycle Marketing Manager

Company: Blend360

Location: USA

Posted Sep 27, 2024

The job description is for a Lifecycle Marketing Manager at Blend360, a company that provides AI services. The role involves partnering with clients to deliver marketing services, identifying business development opportunities, and managing projects. The company values diversity and has a competitive benefits program.

Clinical Program Manager

Company: Memora Health

Location: USA

Posted Sep 27, 2024

Memora Health is hiring a Clinical Programs Manager to work with leading healthcare organizations to simplify complex care journeys. The ideal candidate will have experience in a clinical setting, creating patient-facing content, and working with product design and engineering teams. The role involves partnering with multiple functions to ensure program performance expectations are met.

Customer Support Analyst

Company: Scribd

Location: USA

Posted Sep 27, 2024

The job posting is for a Customer Support Analyst position that requires data analysis, problem-solving, and communication skills. The ideal candidate is a self-starter who thrives in fast-paced environments and is passionate about improving the customer journey through data-driven insights.

Senior Frontend Software Engineer - Host Calendar

Company: Airbnb

Location: USA

Posted Sep 27, 2024

The Host Calendar team is looking for a Senior Frontend Software Engineer to help create tools for Airbnb hosts. The role involves collaborating with cross-functional partners to design and deliver high-quality products, and working with engineering partners to develop Host calendar and availability functionality.

Senior Software Engineer - Guest & Host

Company: Airbnb

Location: USA

Posted Sep 27, 2024

The job posting is for a Senior Engineer in Pricing and Availability at Airbnb. The team is focused on quality, reliability, and simplifying the complexity of pricing and availability. The role involves leading large projects, mentoring engineers, and collaborating with internal teams. The company is committed to inclusion and diversity.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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