Customer Satisfaction Jobs in USA

203,725 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

VP of Design

Company: Mercury

Location: USA

Posted Sep 27, 2024

Mercury is looking for a design leader to grow their team and shape the company's vision for excellent banking experiences. The role involves balancing leadership, strategy, product design, brand design, and team management, with a focus on driving design thinking into strategic planning and decision-making processes.

Customer Service Rep-Well-being

Company: American Specialty Health Incorporated

Location: USA

Posted Sep 27, 2024

American Specialty Health Incorporated is seeking a Customer Service Representative to join their ASHCare Member Support team. The job requires providing customer service to members, responding to phone calls, and working from home.

Account Executive - Strategic

Company: Weights & Biases

Location: USA

Posted Sep 27, 2024

Weights amp Biases is a company that provides tools for AI developers. They are looking for an Account Executive to sell their software and services. The role requires 5+ years of progressive SaaS software sales experience and a track record of success in closing business in large complex enterprise accounts.

HR and Benefits Administrator

Company: PeopleGrove

Location: USA

Posted Sep 27, 2024

The HR and Benefits Administrator will support the team in the US and India by managing benefits programs and providing exceptional service to employees. The role requires strong organizational skills, attention to detail, and excellent communication skills.

Enterprise Customer Success Manager

Company: UpGuard

Location: USA

Posted Sep 27, 2024

UpGuard is a rapidly growing company that is looking for an Enterprise Customer Success Manager to join their high-performing team. The company is committed to helping its customers thrive and is looking for someone with a passion for helping others and building long-lasting relationships.

Senior Site Reliability Engineer - Databases

Company: Grafana Labs

Location: USA

Posted Sep 27, 2024

The company is looking for a Senior SRE to support their highest-value Grafana Cloud customers by increasing the reliability of their Cloud databases. The role involves designing and implementing solutions to ensure the reliability and scalability of their environments, collaborating with Engineering Leaders, and participating in Incident Response.

Client Principal

Company: Nearform

Location: USA

Posted Sep 27, 2024

Nearform is seeking a Client Principal to join their North American team. The role involves expanding the client base, fostering relationships, and driving revenue generation. The ideal candidate has experience in selling complex software development projects to Fortune 2000-type companies and can effectively communicate Nearform's value proposition.

Strategy & Operations

Company: Clipboard Health

Location: USA

Posted Sep 27, 2024

The job requires a sales professional to drive demand side growth in the company's marketplace. The role involves understanding customer needs, building rapport, and delivering solutions. The company is looking for a general athlete who embodies the necessary traits to succeed in the role.

Districts Success & Implementation Leader

Company: ClassDojo

Location: USA

Posted Sep 27, 2024

ClassDojo is a company that aims to provide an education platform for children. They have built a powerful network for communication and are looking for a strategic leader to own their district's success and implementation. The company is committed to equal employment opportunities and offers competitive salaries.

Staff Product Analyst

Company: Assured

Location: USA

Posted Sep 27, 2024

Assured is a company that provides software solutions to modernize insurance claims processing. They are seeking a Staff Product Analyst to join their team and work on product analytics, data visualization, and data-driven decision making.

Senior Customer Success Manager

Company: Vercel

Location: USA

Posted Sep 27, 2024

Vercel is looking for a Customer Success Manager to manage a portfolio of Enterprise customers, providing a trusted product advisor role, driving incremental value, and enabling customers to use Vercel's solutions to develop, preview, and ship their web properties.

Customer Service Rep - Clinical

Company: American Specialty Health Incorporated

Location: USA

Posted Sep 27, 2024

American Specialty Health is hiring customer service professionals for a high-volume call center. The job requires excellent communication skills, basic computer skills, and the ability to work from home. The company offers competitive pay, bonus opportunities, and a positive work environment.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages