Customer Satisfaction Jobs in USA

203,725 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Automation Test Engineer – Analytic Models

Company: Softrams

Location: USA

Posted Sep 27, 2024

Softrams is a digital services firm that provides human-centered solutions and empowers digital services. They are recognized as a top workplace and have received various awards. They are looking for a senior or lead automation test engineer with over 9 years of experience.

Software Engineering Director (Web)

Company: OfferFit

Location: USA

Posted Sep 27, 2024

OfferFit is seeking a Software Engineering Director to lead the development of a highly scalable SaaS platform for reinforcement learning. The ideal candidate will have experience with JavaScript, TypeScript, and Vue.js, and will be responsible for managing a team of engineers, mentoring team members, and improving developer experience.

Customer Success Manager

Company: Wisedocs AI

Location: USA

Posted Sep 26, 2024

Wisedocs is a company that uses AI to help insurance, legal, and medical companies understand medical documents quickly. They are looking for a customer success manager to work with their small to medium-sized business customers, ensuring their success on the Wisedocs platform.

Commercial Counsel

Company: Bazaarvoice

Location: USA

Posted Sep 27, 2024

The job posting is for a Commercial Counsel position at Bazaarvoice, requiring a highly organized and strategic thinker to advise on SaaS agreements and other commercial documents. The role involves collaboration with sales teams, negotiation, and providing training to internal clients.

Senior Analyst - Sales Strategy

Company: Twilio

Location: USA

Posted Sep 27, 2024

Twilio is looking for a Senior Analyst of Global Sales Strategy to own the delivery of strategic programs for the global Self-Service Digital Sales organization. The role requires exceptional communication skills, strategic thinking, and the ability to drive detailed operational excellence.

Recruitment Sourcing Specialist

Company: Aya Healthcare

Location: USA

Posted Sep 27, 2024

Aya Healthcare is a rapidly growing workforce solutions provider in the healthcare industry, offering a range of benefits and opportunities for career growth. The company is looking for a Recruitment Sourcing Specialist to support its Locum Tenens Division, with a focus on providing exceptional customer service and facilitating the submission process.

Executive Assistant

Company: 1Password

Location: USA

Posted Sep 27, 2024

The job posting is for an Executive Assistant to the VP of Customer Experience at 1Password, a company that values simplicity, honesty, and a human-centric approach. The role requires strong organizational skills, attention to detail, and the ability to work independently. The company offers a range of benefits, including health and wellbeing programs, growth opportunities, and a flexible work environment.

Product Manager

Company: MVP Health Care

Location: USA

Posted Sep 26, 2024

MVP Health Care is looking for a Product Manager Virtual Care to join their team. The role involves collaborating with Agile Product Management leadership, user experience, vendor partners, and development teams to develop and manage product roadmaps. The ideal candidate has a degree in technology, design, business, or a related field, and experience in software product management, preferably in the healthcare industry.

Senior Customer Success Manager

Company: Datavant

Location: USA

Posted Sep 26, 2024

Datavant is a data logistics company that enables organizations to move and connect data securely. They are seeking a Client Success Manager to work closely with customers and help them get the most out of their platform. The company is committed to building a diverse team and offers competitive compensation and a high-growth culture.

Legal Operations Program Manager

Company: Vercel

Location: USA

Posted Sep 27, 2024

Vercel is looking for a Legal Operations Program Manager to join their team. The role involves managing legal technology, developing contract management programs, and improving business efficiency. The company offers a great compensation package, inclusive healthcare, and flexible time off.

Compliance Specialist

Company: American Specialty Health Incorporated

Location: USA

Posted Sep 27, 2024

American Specialty Health Incorporated is seeking a Specialist HR Compliance to join their Human Resources department. The position will oversee HR Compliance, lead HR audit efforts, and create and maintain standard operating procedures. The salary range is $48,000 to $65,000 per year, and the position is remote.

Implementation Consultant

Company: Cision

Location: USA

Posted Sep 27, 2024

Cision is a global leader in PR marketing and social media management technology and intelligence. They are committed to fostering an inclusive environment and have joined the CEO Action for Diversity and Inclusion pledge. The company is seeking a project manager to join their growing team.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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